CRM Software Development

Elinext is a CRM software development company that builds frontline B2B and B2C solutions set to reinvent customer service, increase the number of sales leads and opportunities, and boost employee performance.

From business analysis and CRM consulting to custom CRM development and support, we’ve got you covered.

Leverage Our CRM Software Development Expertise

Our team develops turnkey CRM solutions to cover business needs across all enterprise areas.

Customer management

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Sales management

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Intelligent marketing

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AI-fueled analytics

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Customer management

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Hire our CRM experts to automate and improve customer management. Our service offering includes:

Effective client base management
Customer data aggregation from social media profiles
Automatic customer request management
Personalized customer support across channels
Coherent loyalty strategies

Sales management

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We’re here to help you drive more sales. We possess the valuable expertise in designing challenging CRM systems for automating routine tasks like processing client requests or managing commercial offers.

Advanced user role management for better team collaboration
Automatic commercial offers generation
Overarching invoice management
Comprehensive document management
Synchronization with Google Suite, Office 365 or other services: documents, spreadsheets, calendar, email, etc.
Customizable reports on all deals and team performance
Integration with other enterprise software

Intelligent marketing

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Win customer loyalty and expand your customer base through automation of marketing campaigns.

Email marketing automation
Marketing content personalization
Advanced lead management
In-depth campaign performance analysis

AI-fueled analytics

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Leverage our know-how around big data, BI, AI, and deep learning to generate comprehensive 360-degree reports on your customers and business operations.

Big data-powered audience targeting
Sophisticated market and competitor analysis
Revenue forecasts
Inter-department performance evaluation
Comprehensive knowledge management

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Our CRM Software Development Service Offering

Whether you want to build tailored CRM software from scratch or enhance an existing customer management system, we have the right knowledge and skills to deliver.

CRM software enhancement

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Our expert software engineers use the latest techs and frameworks to invigorate your existing CRM solution. Make the most of custom CRM features like social media and RTC support, finance management, and more. We’ll also optimize your CRM software for mobile so that all stakeholders could get a 360-degree view over the company even on the go.

CRM system migration

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We’ll help you seamlessly migrate your CRM system to the cloud without disrupting mission-critical business operations. Our CRM migration services run the gamut from creating a coherent cloud strategy and performing a careful data storage analysis to providing comprehensive migration testing and continuous support.

Industries & domains

Bank on our substantial expertise across an array of verticals and domains to drive real value for your business.

Healthcare

Build a sophisticated medical CRM system to effectively manage your patient data, prescriptions, medications, and more.

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Fintech

We develop advanced financial CRM systems to facilitate banking, wealth, loan, and insurance management while streamlining business operations and maximizing client value.

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Logistics & transportation

Intelligently manage all the contacts in your supply chain. Easily control freight, cargo, importing, exporting, shipping, and other critical business tasks.

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Telecom

Develop an easy-to-use CRM solution to seamlessly manage incoming orders and inquiries, as well as provide comprehensive support for daily sales and back-office operations.

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Real estate

CRM software will help you manage all interactions with clients, easily filter units for sale and rent, automatically generate contracts (SPAs, MOUs), marketing materials, and reports.

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Education

Develop a robust CRM solution to build stronger relations with students, families, and institutions. Easily track admissions and enrollment, student performance, and more.

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Media & entertainment

Effortlessly interact with customers and advertisers; facilitate product, event, order and fulfillment, and inventory management. Seamlessly track invoicing and sales revenue.

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Travel

Take a proactive approach to client management. Create passenger categories, build compelling marketing campaigns to market particular destinations, and easily track results.

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Automotive

Leverage CRM to easily manage prospects, car sales opportunities, loads, trips, and more. Enhance collaboration among departments and enable effective credit reporting.

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eCommerce

Leverage CRM for your eCommerce business to better manage products, warehouses, orders, requests, payments, invoices, and much more.

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Insurance

Build a system that would allow your insurance company organize and track interactions with potential or existing clients with improved efficiency and accountability.

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Healthcare

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Fintech

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Logistics & transportation

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Telecom

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Real estate

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Education

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Media & entertainment

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Travel

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Automotive

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eCommerce

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Insurance

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Benefits Of
Cooperation With Elinext

Outsourcing is a nice way to save money spent on software development, but only if the vendor is experienced and provides you with the real professionals who are not new to developing high-class products. Elinext is a well-established company that will ensure your product will meet all the requirements and go beyond that.

Advanced data analytics

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We’ll help you to collect, mine, and aggregate huge amounts of enterprise data, including information about customers, sales, marketing, etc. Underpinned by our strong data analytics skills, our experienced data scientists will transform this unstructured data into sophisticated reports — to provide you with a 360-degree view of your business operations.

T-shaped professionals

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We possess the knowledge and experience to call ourselves full-cycle CRM development experts. Elinext provides its clients with all the stages of CRM design, including gathering and delivering data to mobile devices, customization of existing solutions to meet every business goal required, and high-quality software testing for bug-free ready solutions.

Agile-driven development

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We’re a team of agile-minded specialists who favor an iterative approach for CRM software development. This allows us to significantly reduce time to market without sacrificing solution quality and easily introduce changes to satisfy changing user and market demands.

Case studies

Since our inception in 1997, we’ve been pushing the envelope of digital transformation through disruptive CRM solutions. Check our featured projects to find out how we helped SMEs and big corporations sharpen their competitive edge.

Application for Sentiment Voice Analysis

Elinext teams faced a challenging task to develop an application with voice analysis that would provide a call center with the ability to organize the working process in the most efficient manner, by understanding what their customers and employees really feel and think.

Document Management System for Clinical Trials

Elinext developed a modular software platform that allows life sciences companies to streamline the execution and commercialization of global clinical trials and collaborate on partnerships while reducing administrative burdens.

Marketing App for Bars and Restaurants

The client is a startup in Germany who wanted to create a bar promotion app that connects bars and restaurants with their visitors.

Online Used Cars Auction Platform

The project is a car auction platform where B2B clients can either sell their cars directly or enlarge a car fleet with cars placed for bidding.

Customer Service Chatbot for a US-based Hotel

Our client wanted to integrate an automated solution to its customer service department which processes a large number of requests on a daily basis.

Automated Testing of Online Website Translation Platform

The customer commissioned Elinext to perform ongoing full-cycle QA and testing of their product – a proxy-based website localization software, available in cloud and on-premises versions.

AI-powered Network Monitoring Software for a Global Supplier of Telecom Infrastructure Solutions

Elinext developers and QAs have been involved in serious rework and refactoring of UI approaches, implementing integration with about 15 third-party products, adopting serious quality control processes and standards, developing and improving a great number of complicated algorithms and applications.

Advanced Insurance CRM system

CRM had to be able to import financial data (customers’ transactions, daily prices, CUSIPs, etc.) and use them for calculation of customers’ account balances, bank commissions, etc.

EdQuants. Education Software

The сustomer wanted to create a project for internal use by school officials in order to reduce paperwork and implement workflows to collect, store and analyze teaching effectiveness.

Poshberry Flight Ticket Booking

The initial requirement was to improve and refine the existing company website in terms of security, usability, payment options and search engine optimization.