Ensure your business strategy against technological collapse: take advantage of the opportunity to become customer-centric and improve service quality with a CRM system developed by Elinext teams. CRM software we offer allows targeting insurance services that customers truly require and creates the trust that increases sales and helps capture the wanted market share in the extremely competitive insurance industry.
Capture vital information about new and existing clients on an ongoing basis. Such applications determine the most profitable customers and collect data about supplementary products or services that could be a good cross-sell or upsell opportunity.
Such solutions lead to successful lead generation by automating all the marketing processes: strategic planning, campaign design, customer segmentation, nurture campaigns, prospect scoring, and closed-loop analytics.
Allow insurance professionals to lessen time-consuming processes of quoting and ordering, as well as to curtail sales costs and to reduce unit prices. Such solutions give the insurance company a competitive advantage by shifting the company’s focus to customer-centric sales and service issues.
Such kind of personalization service applications allows providing customizations and recommendations to the user by producing suggestive content with respect to those services and products that will meet a client’s expectations.
Allow managing emails that an insurance company receives in large amounts. Such applications diminish the need for manual work and thus intensify productivity, increase processing accuracy leaving no room for errors, and enable agents to provide professional services regardless of their skill level in less time.
Elinext teams faced a challenging task to develop an application with voice analysis that would provide a call center with the ability to organize the working process in the most efficient manner, by understanding what their customers and employees really feel and think.
Elinext developed a modular software platform that allows life sciences companies to streamline the execution and commercialization of global clinical trials and collaborate on partnerships while reducing administrative burdens.
The client is a startup in Germany who wanted to create a bar promotion app that connects bars and restaurants with their visitors.
The project is a car auction platform where B2B clients can either sell their cars directly or enlarge a car fleet with cars placed for bidding.
Our client wanted to integrate an automated solution to its customer service department which processes a large number of requests on a daily basis.
The customer commissioned Elinext to perform ongoing full-cycle QA and testing of their product – a proxy-based website localization software, available in cloud and on-premises versions.
Elinext developers and QAs have been involved in serious rework and refactoring of UI approaches, implementing integration with about 15 third-party products, adopting serious quality control processes and standards, developing and improving a great number of complicated algorithms and applications.
CRM had to be able to import financial data (customers’ transactions, daily prices, CUSIPs, etc.) and use them for calculation of customers’ account balances, bank commissions, etc.
The сustomer wanted to create a project for internal use by school officials in order to reduce paperwork and implement workflows to collect, store and analyze teaching effectiveness.
The initial requirement was to improve and refine the existing company website in terms of security, usability, payment options and search engine optimization.