The travel industry is very dynamic. It generates billions of dollars internationally and supports millions of jobs across the globe. People travel for all kinds of reasons, including leisure, business as well as visiting friends and relatives. Nowadays, world tourism is undergoing an unprecedented period of growth and change.

Executives within the industry are faced with multiple challenges regarding business processes, operational excellence, branding, customer loyalty and use of IT. Furthermore, the development of tourism-related activities is being shaped by the ongoing rise of social media and the increasing consumer adoption of smart mobile devices.

Dealing with this impact means striking the right balance between risk and reward. Elinext helps businesses engaged in travel services maximize opportunities and sustain the long-term competitiveness.

Our travel and tourism industry-specific software solutions and consulting services are based on a wide range of successfully completed projects. Due to the partnership with Elinext, travel service providers such as tour operators, travel agencies, hotels, hostels, airports, airlines, cruise lines, railroads, freight and logistics companies as well as car rental firms, can dramatically enhance efficiency, improve customer experience and generate higher profits.

Tourism has become a remarkable economic and social phenomenon. To survive and prosper in today’s fast-paced environment, travel service companies must demonstrate a strong commitment to exceeding customer expectations, improving business processes and utilizing best-of-breed IT solutions.

Mobile apps help travel agencies acquire more clients

2012-04-06 by Marina Astapchik

The travel industry is getting more competitive, and innovations in mobile apps for leisure and tourism are already heating up. Therefore, those travel companies that wish to communicate effectively with their customers, to deliver live updates, sell more tours and excursions, as well as to increase brand awareness, are now faced with the necessity of having their own mobile apps.From the customer’s perspective travel mobile applications can be of great help in organizing travel plans and getting all the required trip information quicker and easier. Such applications can include information...

10 Secrets in Mobile Augmented Reality

2012-04-11 by Marina Astapchik

Augmented reality (AR) is changing the way we interact and perceive the world, since the new technology combines the reality and the digital information into one stream. It provides a live view of a physical, natural environment whose elements are augmented by electronic video, graphics, sound, and GPS data.According to the report of Juniper Research, the market for mobile augmented reality services is expected to reach $732 million by 2014, with revenues derived mainly from downloads of paid apps, subscription based services, and advertising. Mobile surfing becomes faster and adoption...

Travel Smarter with a Mobile Phone

2012-04-12 by Marina Astapchik

Tourism today is one of the largest, if not the largest, industry in the world, and the majority of the public have been travelling at least at one point in their lives. The holiday experience is a real business with almost unlimited resources, and this experience is taken further and developed every single day.People are looking for pleasure, relaxation, discovery and exploration, getting to know other cultures and taking personal time for building interpersonal relationships. Therefore, people travel on foot, by bike, with vehicles, such as public transport, automobiles, trains...

Travel Portals Help Reach and Retain the Growing Number of Tourists

2012-05-04 by Marina Astapchik

E-commerce in the sphere of tourism and traveling is growing at a brisk pace. Continuous functionality enhancements stipulate significant investments in the development of web portals. A successful online travel portal provides a steady stream of traffic, wherein user visits can be converted into sales.According to the United Nations World Tourism Organization’s (UNWTO) research Tourism 2020 Vision, international arrivals are expected to reach nearly 1.6 billion by the year 2020. Of these arrivals in 2020 all over the world, 1.2 billion will be intraregional and 378 million will be long-haul...

Hospitality Industry Uses More Custom Mobile Apps to Serve Clients

2012-05-08 by Marina Astapchik

In the hospitality industry success depends on the reputation and satisfied clients that return repeatedly to the hotel or resort. To keep and increase the level of loyalty, hoteliers need to consistently exceed guest expectations and strive to deliver exceptional experience for every guest. Since mobile and wireless solutions have become an integral part of the daily life, user-friendly mobile sites and mobile applications have turned nowadays into must-have tools for businesses that help them streamline processes and increase productivity. Hospitality apps for smartphones like BlackBerry, iPhone and Android as well...

How a Professional App Developer Can Help Travel Agencies Get and Serve More Tourists

2012-08-01 by Marina Astapchik

The relevance of mobile communication has significantly intensified for a person on the move. That's why leading travel agencies are conscious of the magnitude that mobile capabilities may bring to the travel industry. And world statistics helps them be in touch with the situation: 90% of the world population has access to mobile networks, according to the International Telecommunication Union (ITU); More than 31 billion apps downloaded to mobile devices in 2011 and consumer app downloads are predicted to gain more than 66 billion by 2016, according to Juniper Research;...

12 Reasons Why Restaurants Need Mobile Developers

2012-08-21 by Marina Astapchik

Every accredited restaurant realizes the importance of a compelling mobile presence in terms of pervasive computing. And it happens not by accident, as mobile application may become a key point in the continuous struggle between restaurant competitors. But endless competition to keep pace with the latest market industry trends and acquisition of new competitive advantages can become a time-consuming and cumbersome task to put into practice.The assumption of how complicated the development process of a mobile app may be, is a key factor that prevents the majority of restaurant owners...

How TV App Developers Can Help Travel Agencies Access Millions of Living Rooms

2012-09-24 by Marina Astapchik

Not so long ago, the pervasive impact of the Internet and wireless devices has led to the convergence of online media and broadcast television. The right decision of how to combine broadcasting with Internet connection was found due to the appearance of the smart TV. This hybrid TV can be defined as the integration of the Internet into modern television sets that can support third-party applications. Modern TV services make it real to have access to a great variety of additional information and complement your TV with a great amount...

How Custom CRM Development Can Help Travel Agencies Get More Sales

2012-10-29 by Marina Astapchik

Customer loyalty and quick response to any request are the key points for travel agencies that have to create competitive strategies, responding to changes in the supersaturated market environment. The customer relationship management software solution with consideration of the requirements of the tourism industry is one of the modern effective tools that help travel agencies facilitate data processing and encourage the most effective outcome of every customer enquiry received.A CRM system for a travel agency is aimed to maintain a wide range of processes concerning industry specific functions and specialized...

10 Creative Mobile App Ideas for Your Travel Agency

2014-07-17 by Marina Astapchik

You don't need to be a specialist in marketing to understand that for the promotion of your travel agency in today's tech-savvy world you need more than just a mobile website. According to a number of consumer researches, mobile transactions are becoming mainstream in the travel industry, so to really grab the attention of the mobile generation that is constantly on the move, mobile app is the first thing to consider.Nowadays there are lots of apps available to travel agencies. The choice of the correct app for your travel agency...