Advantages of Enterprise 2.0 ERP Systems

2011-07-27 by Marina Astapchik

It is only recently that IT industry leaders started to develop software applications that are doing exactly what people expect from them. Anthropologically, Google and Facebook are already functions of human nature. Previously, software products facilitated only business processes, like solving a problem and enable certain transactions and management processes. Today, people want to socialize via Facebook and look for stuff via Google's organic search.

When smaller companies allow their staff to run wild in Twitter and Facebook, bigger companies take control of the situation in their hands. This is the case when enterprise resource planning (ERP) and other enterprise software come to help. These systems reproduce the functionality of contemporary social networks inside the enterprise system. Whatever business there used to be going on outside enterprise system, now is going on inside. An Enterprise 2.0 system can bring benefits to any big company.

There are three main reasons why Enterprise 2.0 systems are beneficial to your business.

1. A good deal of all communication is already going on within social media. This sort of communication lacks security and record capabilities of the contemporary ERP systems.

2. Keeping records can become even more important since the industrial workforce seems to shrink nowadays, which is especially true in case of those senior old-school engineers. An ERP system can be capable of retaining the vital and original know-hows for the next generations of employees.

3. A wiki format can become a great way to structure complex information in such areas as engineering, supply chain, project management among others. A wiki format allows not only storing information, but also tracing back all changes.

When the advantages of an ERP system with Enterprise 2.0 features become obvious, a question arises how to get from it what you need and want. What you need from the successful integration of an ERP system into your corporate IT infrastructure are basically two things: the ability to search all social media data and the ability to link any data piece to any social media interaction.

Keep in mind the essential division between synchronous (chat, messenger, IP telephony, etc.) and asynchronous (wiki, blog, forum, etc.) communication and make sure that your ERP system can do both in the most convenient and secure manner, which allows not only to document the organizational memory, but also to scale communication to any group of employees.

Social media do not seem to lose their audience and are here for good. They can be a big distraction in the workspace and for this reason many companies limit access to Facebook from the in house computers. But at the same time, the social media functionality can be put to use with the help of an ERP system. Managers will have more and better information, security issues will be addressed and employees will use to the better end what used to drain their productivity.

RELATED ARTICLES

Top Questions and Answers about CRM

Growing businesses are looking for a better way to manage customer relations. Understanding that the idea to store their information in note cards or Google documents is a bit old-fashioned, they are wondering, what is CRM, how it works and how it can help their businesses. These questions are hardly...
READ ARTICLE

QR Code Solution for Mobile Devices

Business Needs High level of competition in business creates needs to provide as much services as possible for less money. Companies try to inform clients as much as possible about the opportunities and competitive advantages. Large spaces of printed surfaces are used to show the content marketing information. The tendency…

READ ARTICLE
Node.js: pros and cons

Bringing Node.js into your project: pros and cons

Introduction “Node.js is a platform built on Chrome's JavaScript runtime for easily building fast, scalable network applications. Node.js uses an event-driven, non-blocking I/O model that makes it lightweight and efficient, perfect for data-intensive real-time applications that run across distributed devices.” This is what official Node.js website tells us, and this...
READ ARTICLE
Database Migration Best Practice

How to migrate high-load tables with zero downtime using background jobs and SQL views

Sometimes database migration may become a pain. The tables are large, the load is high, HDD space is expensive and the downtime should be as short as possible. Elinext team has recently investigated the issue within one of our Ruby on Rails projects and managed to offer a flexible data…

READ ARTICLE
WHO WE ARE

ABOUT ELINEXT

Elinext is a custom software development and consulting company focusing on web, mobile, desktop and embedded software development, QA and testing. Since 1997, we have been bringing digital transformation to mid-sized and large enterprises in Banking and Finance, Insurance, Telecommunications, Healthcare and Retail. Our key domains include enterprise software, e-commerce, BI and Big Data, e-learning and IoT.