How does AI enhance retail CRM systems?

AI adds intelligent automation and insight to retail CRM systems by enabling customer behavior prediction, personalized product recommendations, dynamic pricing strategies, and targeted marketing. It helps retailers anticipate needs and engage customers at the right moment.

Can your retail CRM integrate with existing software?

Yes. Elinext ensures seamless integration of CRM systems with your existing POS systems, e-commerce platforms, ERPs, and marketing tools to unify customer data and streamline workflows across all retail operations.

How long do retail CRM software development services take?

Development timelines depend on project scope and system complexity. On average, it takes between 3 to 6 months to deliver a fully customized CRM, including analysis, design, development, integration, and deployment.

How does the CRM improve customer retention?

Retail CRM systems improve retention by centralizing customer data, enabling personalized communication, tracking purchase history, and automating loyalty programs. This helps build stronger relationships and encourages repeat purchases.

Retail CRM Development Services

Elinext delivers custom retail CRM solutions that help boost customer engagement, personalize marketing, and streamline sales operations. Trusted by global brands for scalable and data-driven systems.

Get in Touch

In-house CRM software developers

Of middle & senior specialists

Years in industry

CRM development projects delivered

Get in Touch

Elinext: Leading Expert in Retail CRM Development

Elinext delivers retail CRM development services that help retail businesses manage customer relationships, drive sales, and deliver personalized experiences across all channels. With 90% of our team made up of middle and senior-level specialists, we bring deep technical expertise and industry knowledge to every project.

Our solutions are scalable, secure, and tailored to fit your brand’s unique customer journey: from loyalty programs and marketing automation to point-of-sale integrations and real-time analytics.

Retail CRM Software Development
Services by Elinext

Custom Retail CRM Development

As part of our deals for retail CRM development services, Elinext creates fully tailored CRM systems for retail businesses that centralize customer data, automate engagement, and enhance loyalty across online and in-store experiences.

CRM Upgrade & Maintenance

We provide long-term CRM support including upgrades, performance enhancements, and continuous maintenance to keep your system reliable and future-ready.

CRM Development Consulting Services

Our retail CRM software development services include our experts helping you define the scope of your CRM project, choose the best architecture, and build a strategy that improves customer experience and drives sales.

Retail CRM Customization Services

Elinext provides retail CRM development services that include customization. Our company adapts CRM systems to reflect your specific retail processes, from loyalty and referral programs to personalized offers and sales tracking.

CRM Software Testing Services

We provide retail CRM development services that include QA. Our quality assurance team ensures your retail CRM is stable, secure, and user-friendly through thorough testing of performance, functionality, and data integrity.

CRM Integrations Services

Elinext delivers retail CRM software development services, which include integration. We connect your CRM with eCommerce platforms, POS systems, payment solutions, and marketing tools to streamline operations and synchronize customer data.

Cloud CRM Development for Retail

We deliver cloud CRM platforms that allow your retail team to access customer insights, manage campaigns, and support sales from any location at any time.

CRM System Migration Services

As part of our retail CRM development services, we ensure secure and seamless migration of customer data from legacy systems or spreadsheets into a new CRM platform with zero data loss and minimal downtime.

Custom Retail CRM Development

As part of our deals for retail CRM development services, Elinext creates fully tailored CRM systems for retail businesses that centralize customer data, automate engagement, and enhance loyalty across online and in-store experiences.
CRM Upgrade & Maintenance

We provide long-term CRM support including upgrades, performance enhancements, and continuous maintenance to keep your system reliable and future-ready.
CRM Development Consulting Services

Our retail CRM software development services include our experts helping you define the scope of your CRM project, choose the best architecture, and build a strategy that improves customer experience and drives sales.
Retail CRM Customization Services

Elinext provides retail CRM development services that include customization. Our company adapts CRM systems to reflect your specific retail processes, from loyalty and referral programs to personalized offers and sales tracking.
CRM Software Testing Services

We provide retail CRM development services that include QA. Our quality assurance team ensures your retail CRM is stable, secure, and user-friendly through thorough testing of performance, functionality, and data integrity.
CRM Integrations Services

Elinext delivers retail CRM software development services, which include integration. We connect your CRM with eCommerce platforms, POS systems, payment solutions, and marketing tools to streamline operations and synchronize customer data.
Cloud CRM Development for Retail

We deliver cloud CRM platforms that allow your retail team to access customer insights, manage campaigns, and support sales from any location at any time.
CRM System Migration Services

As part of our retail CRM development services, we ensure secure and seamless migration of customer data from legacy systems or spreadsheets into a new CRM platform with zero data loss and minimal downtime.

Our Awards and Recognitions

Discover Elinext
CRM Platform Expertise

Salesforce CRM

We configure SAP CRM to support large-scale retail operations with tools in our retail CRM development services for managing inventory-linked promotions, real-time customer data, and loyalty program workflows.

Odoo CRM

As part of our retail CRM software development services, Elinext adapts Odoo CRM for retail brands to handle lead tracking, customer segmentation, and order history within a flexible, cost-effective open-source platform.

HubSpot CRM

We tailor HubSpot CRM for retail marketers to run automated campaigns, track customer interactions, and boost conversion rates through targeted outreach.

Microsoft Dynamics

Elinext develops retail CRM solutions on Microsoft Dynamics to unify sales, marketing, and customer service data while supporting real-time analytics and retail-specific workflows.

SugarCRM

Our team delivers retail CRM development services of SugarCRM customization to help retailers improve customer engagement, manage campaigns, and track in-store and online sales activities in one platform.

Zoho CRM

Elinext configures Zoho CRM for retail businesses to support loyalty programs, integrate with eCommerce tools, and automate customer communications efficiently.

Monday Sales CRM

As part of our retail CRM development services, we build retail-specific workflows in Monday Sales CRM to help teams track sales progress, manage retail campaigns, and stay on top of customer touchpoints.

Salesforce CRM

Odoo CRM

HubSpot CRM

Microsoft Dynamics

SugarCRM

Zoho CRM

Monday Sales CRM

Salesforce CRM

Odoo CRM

HubSpot CRM

We tailor HubSpot CRM for retail marketers to run automated campaigns, track customer interactions, and boost conversion rates through targeted outreach.

Microsoft Dynamics

Elinext develops retail CRM solutions on Microsoft Dynamics to unify sales, marketing, and customer service data while supporting real-time analytics and retail-specific workflows.

SugarCRM

Zoho CRM

Elinext configures Zoho CRM for retail businesses to support loyalty programs, integrate with eCommerce tools, and automate customer communications efficiently.

Monday Sales CRM

Start Growing Customer Loyalty with Smart Retail CRM

Boost retention, personalize shopping experiences, and streamline sales operations with a custom CRM solution built for modern retail.

Get Started Today

AI-Powered
Retail CRM Solutions We Offer

Chatbot & Virtual Assistants Solutions

Elinext develops AI-powered chatbots and assistants that handle customer inquiries, process orders, and provide personalized recommendations in real time across digital channels.

Image Recognition

We implement image recognition tools that allow customers to search for products using photos, helping retail brands enhance visual merchandising and streamline product discovery.

Automated Customer Engagement

Our CRM systems use AI to automate personalized messages, promotions, and reminders based on customer behavior, ensuring consistent and timely communication at scale.

Sentiment Analysis

Elinext applies sentiment analysis to monitor customer reviews, feedback, and social media mentions, helping brands quickly identify satisfaction trends and service issues.

Predictive Analytics

We use predictive analytics to forecast customer buying patterns, product demand, and churn risk, helping retailers make smarter inventory, pricing, and marketing decisions.

Sales and Marketing Automation

We build AI modules that automate sales workflows and marketing campaigns, from lead nurturing to product targeting, saving time and increasing conversion rates.

Chatbot & Virtual Assistants Solutions

Image Recognition

Automated Customer Engagement

Sentiment Analysis

Predictive Analytics

Sales and Marketing Automation

Chatbot & Virtual Assistants Solutions

Elinext develops AI-powered chatbots and assistants that handle customer inquiries, process orders, and provide personalized recommendations in real time across digital channels.

Image Recognition

We implement image recognition tools that allow customers to search for products using photos, helping retail brands enhance visual merchandising and streamline product discovery.

Automated Customer Engagement

Our CRM systems use AI to automate personalized messages, promotions, and reminders based on customer behavior, ensuring consistent and timely communication at scale.

Sentiment Analysis

Elinext applies sentiment analysis to monitor customer reviews, feedback, and social media mentions, helping brands quickly identify satisfaction trends and service issues.

Predictive Analytics

We use predictive analytics to forecast customer buying patterns, product demand, and churn risk, helping retailers make smarter inventory, pricing, and marketing decisions.

Sales and Marketing Automation

We build AI modules that automate sales workflows and marketing campaigns, from lead nurturing to product targeting, saving time and increasing conversion rates.

Let’s Elevate Your Retail CRM

Unlock the full potential of retail with a CRM solution built to scale, automate, and enhance every client interaction.

Retail CRM Development
Solutions by Elinext

Elinext develops CRM systems that help retailers personalize customer experiences, manage sales workflows, and optimize daily operations. Our solutions are built to scale with your business and support real-time decision-making.

Customer Database

We build centralized customer databases that store purchase history, preferences, and interactions. This allows retail teams to personalize offers and improve loyalty through better segmentation.

Contact Management System and Appointment Scheduler

Elinext delivers tools to manage customer communications, assign sales reps, and schedule consultations or in-store appointments for a seamless shopping experience.

Sales Lead Tracking and Management System

Our CRM systems track every stage of the sales pipeline, from lead capture to conversion, helping retail teams prioritize high-potential opportunities and boost closing rates.

Order Management, Invoicing, and Billing Systems

We integrate tools for processing orders, generating invoices, and managing billing in one place, giving retailers full control over post-sale operations.

Analytics Tools

Elinext implements real-time dashboards and analytics modules to track customer behavior, sales trends, and campaign performance, empowering data-driven decisions.

Document Management and Archiving

Our CRM platforms include secure document storage and access control features, allowing teams to manage receipts, contracts, and customer communications with ease.

Customer Database

We build centralized customer databases that store purchase history, preferences, and interactions. This allows retail teams to personalize offers and improve loyalty through better segmentation.
Contact Management System and Appointment Scheduler

Elinext delivers tools to manage customer communications, assign sales reps, and schedule consultations or in-store appointments for a seamless shopping experience.
Sales Lead Tracking and Management System

Our CRM systems track every stage of the sales pipeline, from lead capture to conversion, helping retail teams prioritize high-potential opportunities and boost closing rates.
Order Management, Invoicing, and Billing Systems

We integrate tools for processing orders, generating invoices, and managing billing in one place, giving retailers full control over post-sale operations.
Analytics Tools

Elinext implements real-time dashboards and analytics modules to track customer behavior, sales trends, and campaign performance, empowering data-driven decisions.
Document Management and Archiving

Our CRM platforms include secure document storage and access control features, allowing teams to manage receipts, contracts, and customer communications with ease.

What Our Experts Say
What Our Experts Say

“At Elinext, we understand that modern retail is driven by personalized experiences and real-time data. Our CRM solutions are built to help brands engage customers more effectively, automate everyday operations, and adapt quickly to changing market demands."

Gennady Sergeenko

Director of Retail CRM Solutions

Get in Touch

Gennady Sergeenko

CRM Consultant

Who We Serve

Elinext delivers retail CRM solutions tailored to the specific needs of different retail segments.

From global chains to niche boutiques, our systems help manage customer data, drive engagement, and increase revenue through automation and personalization.

Get in Touch

Large Retail Chains

We build CRM systems for large retailers to centralize customer data, unify sales channels, and deliver consistent experiences across hundreds of locations.

Centralized loyalty and rewards system
Real-time sales and performance tracking
Integration with POS and ERP systems

eCommerce Platforms

Elinext helps e-commerce companies personalize shopping experiences, automate campaigns, and boost customer retention through data-driven CRM tools.

Customer behavior tracking
Abandoned cart automation
Personalized product recommendations

Specialty Retailers

Our CRM solutions support specialty stores in managing customer relationships, running niche promotions, and increasing repeat sales through targeted engagement.

Customer profile segmentation
In-store and online campaign automation
Stock-linked product alerts

Fashion and Apparel Brands

We create CRMs for fashion brands to track customer preferences, manage seasonal promotions, and support stylists and sales teams with real-time insights.

Size and style preference tracking
Personalized lookbooks and recommendations
Influencer and VIP client management

Grocery and FMCG Retailers

Our retail CRM development company provides tools for grocery and fast-moving consumer goods retailers to optimize loyalty programs and ensure frequent, personalized communication.

Purchase pattern analysis
Promo and discount targeting
Membership and rewards integration

Luxury and Lifestyle Brands

We help premium brands build high-touch CRM systems that support white-glove service, event invites, and personalized outreach to high-value customers.

VIP segmentation and concierge tools
Purchase history-driven engagement
Private sales and exclusive offer automation

Retail Marketing Agencies

Elinext develops CRM platforms for agencies managing campaigns and customer data for retail clients, improving visibility and collaboration across campaigns.

Multi-client campaign management
Marketing performance dashboards
Lead tracking and reporting tools

Large Retail Chains

eCommerce Platforms

Specialty Retailers

Fashion and Apparel Brands

Grocery and FMCG Retailers

Luxury and Lifestyle Brands

Retail Marketing Agencies

Elinext delivers retail CRM solutions tailored to the specific needs of different retail segments.

From global chains to niche boutiques, our systems help manage customer data, drive engagement, and increase revenue through automation and personalization.

The Benefits of Retail CRM Solutions
by Elinext

When more retailers started signing up, we knew we couldn’t manage the workload alone. Elinext stepped in and quickly helped us create and scale the store associate profiles so they looked right and worked smoothly. With their support, we’ve been able to keep growing.

Gabrielle Nantel

Director of Operations

Boost in Customer Lifetime Value

Faster Campaign Deployment

Improved Conversion Rates

Core Technologies We Work With

Platforms 12
+0
Remarkable point

Adopted by 300k+ organizations worldwide.

Suite of intelligent business applications combining ERP and CRM, powered by AI-driven insights, automation, and deep Microsoft ecosystem integration.

Remarkable point

Adopted by 150k+ organizations worldwide.

CRM platform delivering sales, marketing, and service automation with AI personalization, integrations, and scalable enterprise-ready tools.
Back-end 12
+0
Practice

20 years

Projects

150+

Workforce

50+

Framework enabling enterprises to build scalable desktop, mobile, and web apps with enterprise-ready security and integrations globally.

Learn more

Practice

27 years

Projects

250+

Workforce

60+

Enterprise programming language enabling enterprises to build scalable, reliable, and secure applications globally.

Learn more

Practice

20 years

Projects

110+

Workforce

30+

Popular web programming language enabling enterprises to build dynamic websites, CMS, and apps globally.

Learn more

Practice

20 years

Projects

130+

Workforce

50+

Popular programming language enabling enterprises to build AI, analytics, web, and backend apps with simplicity and scalability globally.

Learn more

Practice

13 years

Projects

100+

Workforce

50+

JavaScript runtime enabling enterprises to build scalable, fast, and real-time applications globally.

Learn more
Front-end 12
+0
Remarkable point

Backbone of all websites.

Markup language enabling enterprises to build modern, responsive, and interactive websites and applications globally.

Remarkable point

Used by all web developers.

Styling language enabling enterprises to design modern, responsive, and interactive websites and apps globally.

Practice

28 years

Projects

400+

Workforce

80+

Most popular web programming language enabling interactive apps, dynamic websites, and enterprise-scale platforms globally.

Learn more

Practice

7 years

Projects

20+

Workforce

15+

Progressive front-end framework enabling developers to build scalable, lightweight, and maintainable apps globally.

Learn more

Remarkable point

Backed by Ember.js community.

Open-source framework enabling enterprises to build scalable, maintainable web apps with conventions and reliability globally.

Remarkable point

Adopted by 14k+ devs.

Full-stack JavaScript framework enabling enterprises to build scalable real-time apps with integrations globally.
API and integrations 12
+0
Remarkable point

Used by most of the modern web.

Architectural style enabling scalable, lightweight communication between systems, powering modern apps, cloud, and mobile services globally.

Remarkable point

Adopted in Microsoft ecosystem.

Open protocol enabling creation and consumption of queryable RESTful APIs with standardization and interoperability globally.

Remarkable point

Used by billions of websites.

Interfaces enabling developers to access browser or platform features, powering interactive apps, extensions, and enterprise solutions globally.

Remarkable point

Adopted by Facebook, GitHub, and Shopify.

Query language for APIs enabling efficient data fetching and flexible integrations across modern apps, web, and mobile workloads globally.

Remarkable point

Backed by Google and adopted widely.

High-performance RPC framework by Google enabling cross-language communication with efficiency, scalability, and enterprise-grade security globally.

Remarkable point

Adopted in gaming and fintech APIs.

Node.js API framework enabling scalable, reusable, and secure real-time services for enterprises globally.

Remarkable point

Adopted by 20M+ developers.

API platform enabling enterprises to design, test, and manage APIs with collaboration, monitoring, and automation globally.

Remarkable point

Used by billions worldwide.

Mapping platform enabling navigation, APIs, and location-based services across consumer and enterprise apps globally.
DevOps 12
+0
Remarkable point

Downloaded over 13B times.

Platform packaging apps into containers to ensure portability, fast deployments, consistency, and scalability across environments.

Remarkable point

Adopted by 80% of cloud-native companies.

Orchestration platform automating deployment, scaling, and management of large-scale containerized cloud-native applications.

Remarkable point

Used by thousands of enterprises worldwide.

Red Hat’s enterprise Kubernetes platform providing developer tools, hybrid cloud integration, and scalable app deployments globally.

Remarkable point

Adopted by Twitter and Airbnb.

Cluster manager enabling resource isolation and sharing for distributed systems, powering large-scale applications, big data, and containerized workloads.

Remarkable point

Backed by Red Hat community.

Open-source automation tool for IT configuration, orchestration, and deployment, enabling enterprises to simplify complex processes at scale worldwide.

Remarkable point

Used by 40k+ organizations worldwide.

Infrastructure automation platform enabling configuration management, compliance, and scalability across hybrid IT environments and enterprises worldwide.

Remarkable point

Adopted by Fortune 500 enterprises.

Automation platform enabling configuration management, deployments, and compliance to streamline operations with DevOps practices.

Remarkable point

Acquired by VMware in 2020.

Automation and orchestration platform enabling real-time infrastructure control, configuration management, and enterprise IT monitoring worldwide.

Remarkable point

Has 40k+ GitHub stars.

Infrastructure as Code tool enabling provisioning and automation across clouds, networks, and services with reusable, version-controlled templates globally.

Remarkable point

Simplifies VM and cloud image builds.

Automation tool for creating machine images across multiple platforms, enabling consistent environments for development, testing, and production workloads.

Remarkable point

Used by millions of AWS developers.

Suite of services supporting CI/CD, version control, and app release automation on AWS, enabling global enterprises to streamline app delivery pipelines.

Remarkable point

Adopted by thousands of enterprises.

Microsoft’s platform for CI/CD, version control, and project tracking, enabling enterprises to deliver software faster with full Azure ecosystem integration.

Remarkable point

Supports millions of Android developers.

Suite of tools including Android Studio, APIs, and SDKs enabling developers to build scalable apps with Google ecosystem integrations worldwide.

Remarkable point

Adopted by 100k+ teams.

CI/CD platform integrated into GitLab enabling automation of builds, tests, and deployments with scalability globally.

Remarkable point

Used by 500k+ organizations worldwide.

Open-source monitoring platform for networks, servers, and applications offering scalability, visualization, and enterprise-grade alerting globally.

Remarkable point

Adopted by thousands of IT teams globally.

Monitoring solution for servers, apps, and networks enabling enterprises to ensure uptime, reliability, and IT performance globally.

Remarkable point

Downloaded over 600M times.

Distributed search and analytics engine powering logs, observability, and enterprise insights with speed, scale, and flexible querying capabilities globally.

Remarkable point

Graduated CNCF project.

Monitoring and alerting toolkit designed for reliability and scalability in cloud-native environments with Kubernetes-native integration globally.

Remarkable point

Adopted by 20M+ users worldwide.

Open-source analytics and monitoring platform enabling visualization and dashboards for metrics, logs, and events across enterprise systems globally.
Clouds 12
+0
Practice

13 years

Projects

30+

Workforce

10+

Largest cloud provider offering compute, storage, AI, and analytics with unmatched scale, global infrastructure, and millions of customers.

Learn more

Practice

12 years

Projects

20+

Workforce

15+

Cloud platform with strong AI, data analytics, and open-source tools enabling business innovation at scale across 200+ countries.

Learn more

Practice

12 years

Projects

10+

Workforce

10+

Cloud platform uniting AI, data, and IoT with hybrid support, strong security, and 60+ global regions for enterprise scalability.

Learn more

Remarkable point

Trusted by 600k+ developers worldwide.

Developer-focused cloud platform offering simple pricing, VMs, and managed databases, enabling SMBs and startups to scale apps easily worldwide.

Remarkable point

Serves customers in 120+ countries.

Managed cloud and IT services provider enabling enterprises to modernize infrastructure securely across multi-cloud and hybrid environments worldwide.
Database management 12
+0
Remarkable point

Used by Netflix and Instagram.

Distributed NoSQL database enabling enterprises to store massive datasets with high availability, scalability, and performance globally.

Remarkable point

Operates across 100+ Azure regions.

Globally distributed NoSQL database with multi-model APIs, low latency, and elastic scaling for mission-critical apps across industries worldwide.

Remarkable point

Handles business data for enterprises such as Marks & Spencer and AB InBev.

Analytics service unifying big data and enterprise warehousing with real-time insights, BI integrations, and petabyte-scale data processing worldwide.

Remarkable point

Analyzes exabytes of data for enterprises.

Fully managed data warehouse enabling fast SQL analytics, machine learning, and BI integration for enterprise-scale workloads across industries worldwide.

Remarkable point

Adopted by thousands of enterprises.

Fully managed NoSQL database enabling low-latency, high-performance workloads for global enterprises across industries worldwide.

Remarkable point

Supports millions of MongoDB applications.

Managed document database compatible with MongoDB workloads, enabling scalable, highly available enterprise apps for global organizations worldwide.

Remarkable point

Used widely in enterprise analytics.

Data warehouse built on Hadoop enabling SQL queries over massive datasets with scalability, integrations, and enterprise-grade support worldwide.

Remarkable point

Backs massive apps like Facebook Messaging.

Distributed NoSQL database providing real-time access to massive datasets with fault tolerance, scalability, and strong consistency across industries.

Remarkable point

Supports secure data flows across systems.

Open-source data integration platform for automating data flow, transformation, and routing with strong security, monitoring, and scalability worldwide.
Data analytics 12
+0
Remarkable point

Processes millions of IoT data messages.

Fully managed analytics service for IoT data, cleaning, enriching, and storing time-series information while integrating seamlessly with AWS ML services.

Remarkable point

Analyzes exabytes of data for enterprises.

Fully managed data warehouse enabling fast SQL analytics, machine learning, and BI integration for enterprise-scale workloads across industries worldwide.

Remarkable point

Adopted by thousands of enterprises.

Fully managed NoSQL database enabling low-latency, high-performance workloads for global enterprises across industries worldwide.

Remarkable point

Supports mission-critical IoT apps.

Fully managed real-time analytics service for event data with SQL queries, integrations, and dashboards enabling insights for global enterprises.

Remarkable point

Handles business data for enterprises such as Marks & Spencer and AB InBev.

Analytics service unifying big data and enterprise warehousing with real-time insights, BI integrations, and petabyte-scale data processing worldwide.

Remarkable point

Operates across 100+ Azure regions.

Globally distributed NoSQL database with multi-model APIs, low latency, and elastic scaling for mission-critical apps across industries worldwide.

Remarkable point

Used by Netflix and Instagram.

Distributed NoSQL database enabling enterprises to store massive datasets with high availability, scalability, and performance globally.

Remarkable point

Backs massive apps like Facebook Messaging.

Distributed NoSQL database providing real-time access to massive datasets with fault tolerance, scalability, and strong consistency across industries.

Remarkable point

Foundation for modern big data systems.

Open-source ecosystem for distributed storage and big data processing powering large-scale analytics and enterprise data-driven insights worldwide.
Reporting tools 12
+0
Remarkable point

Used by 250k+ companies globally.

Microsoft BI platform for visualization, reporting, and advanced analytics, enabling data-driven decisions across industries worldwide.

Remarkable point

Adopted by 100k+ enterprises worldwide.

Enterprise relational database enabling secure, scalable data management and analytics across industries globally.

Practice

20 years

Projects

150+

Workforce

50+

Framework enabling enterprises to build scalable desktop, mobile, and web apps with enterprise-ready security and integrations globally.

Practice

27 years

Projects

250+

Workforce

60+

Enterprise programming language enabling enterprises to build scalable, reliable, and secure applications globally.

Practice

20 years

Projects

110+

Workforce

30+

Popular web programming language enabling enterprises to build dynamic websites, CMS, and apps globally.

Practice

20 years

Projects

130+

Workforce

50+

Popular programming language enabling enterprises to build AI, analytics, web, and backend apps with simplicity and scalability globally.

Practice

13 years

Projects

100+

Workforce

50+

JavaScript runtime enabling enterprises to build scalable, fast, and real-time applications globally.

Practice

28 years

Projects

400+

Workforce

80+

Most popular web programming language enabling interactive apps, dynamic websites, and enterprise-scale platforms globally.

Practice

7 years

Projects

20+

Workforce

15+

Progressive front-end framework enabling developers to build scalable, lightweight, and maintainable apps globally.

Practice

13 years

Projects

30+

Workforce

10+

Largest cloud provider offering compute, storage, AI, and analytics with unmatched scale, global infrastructure, and millions of customers.

Practice

12 years

Projects

20+

Workforce

15+

Cloud platform with strong AI, data analytics, and open-source tools enabling business innovation at scale across 200+ countries.

Practice

12 years

Projects

10+

Workforce

10+

Cloud platform uniting AI, data, and IoT with hybrid support, strong security, and 60+ global regions for enterprise scalability.

Choose your
Service Option

Leverage retail CRM development expertise

Our experts integrate into your retail team to speed up CRM delivery, improve customer engagement, and tailor features to support your sales, loyalty, and marketing strategies.

Request staff augmentation

Hire dedicated CRM software developers

Elinext assembles dedicated CRM development teams that focus entirely on your retail business needs, building scalable, data-driven, and conversion-boosting solutions.

Request a dedicated team

Let us handle your retail CRM development project

From concept to deployment, our retail CRM development company manages the full CRM development process, delivering end-to-end systems that drive retention, personalize shopping experiences, and increase revenue.

Request project outsourcing

Leverage retail CRM development expertise

Our experts integrate into your retail team to speed up CRM delivery, improve customer engagement, and tailor features to support your sales, loyalty, and marketing strategies.

Request staff augmentation

Hire dedicated CRM software developers

Elinext assembles dedicated CRM development teams that focus entirely on your retail business needs, building scalable, data-driven, and conversion-boosting solutions.

Request a dedicated team

Let us handle your retail CRM development project

Request project outsourcing

Hire CRM Software Developers
from Elinext

Years

Vietnam

GMT+7

Hung H.

CRM Software Developer

education

MSc in Data Science

FPT University

From $3,180.00

The exact monthly rate is influenced by several factors: the developer’s location, the number of developers involved, team composition, workload volume per month, length of commitment, and the chosen working model. Contact us now to receive your best tailored commercial proposal.

Main information

1,200+

Commercial hours

Projects Delivered

Courses Completed

600+

Tasks Completed

Description

Develops CRM solutions with JavaScript and Salesforce for startups, automating reporting tools and customer onboarding. Built interactive dashboards, improved data synchronization, and collaborated with founders to adapt features to business needs.

Languages

JavaScript 62%

Salesforce 60%

PHP 58%

REST API 57%

HTML5 55%

Dashboard Development 54%

Data Synchronization 59%

User Onboarding 56%

Years

Georgia

GMT+4

Elene K.

CRM Software Developer

education

MSc in Business Analytics

Ilia State University

From $3,060.00

Main information

1,200+

Commercial hours

Projects Delivered

Courses Completed

600+

Tasks Completed

Description

Implements CRM features and automation with Salesforce and PHP for small businesses, focusing on usability and efficiency. Developed lead tracking modules, automated notifications, and supported rapid deployment of new features.

Languages

Salesforce 58%

PHP 57%

JavaScript 55%

Workflow Automation 54%

Lead Tracking 56%

Notifications 53%

MySQL 52%

REST API 51%

Years

Kazakhstan

GMT+5

Zhibek Z.

CRM Software Developer

education

MSc in Data Science

Satbayev University

From $4,860.00

Main information

5,200+

Commercial hours

Projects Delivered

Courses Completed

2,700+

Tasks Completed

Description

Builds CRM modules and integrations for retail and finance, automating workflow pipelines and reporting tools. Developed custom dashboards, improved data accuracy, and streamlined business processes for improved customer engagement.

Languages

PHP 78%

JavaScript 76%

Salesforce 74%

MySQL 72%

REST API 70%

Workflow Automation 71%

Dashboard Development 73%

Data Integration 69%

Years

Uzbekistan

GMT+5

Farrukh F.

QA Engineer

education

MSc in Information Systems

Tashkent University of Information Technologies

From $6,000.00

Main information

8,100+

Commercial hours

Projects Delivered

Courses Completed

4,300+

Tasks Completed

Description

Delivers regression and acceptance testing for cloud projects, automating defect tracking for distributed teams. Enhanced test case libraries, improved release validation, and provided QA insights for product management decisions.

Languages

Regression Testing 85%

Acceptance Testing 83%

Manual Testing 80%

Test Case Design 79%

Jira 77%

Bug Tracking 76%

TestRail 75%

API Testing 73%

Years

Poland

GMT+2

Dmitry I.

IT Project Manager

education

BSc in Digital Technologies

BSUIR (Minsk)

From $3,740.00

Main information

2,200+

Commercial Hours

Projects Delivered

Courses Completed

90+

Milestones Achieved

Description

Drives IT project delivery and requirements for enterprise SaaS, coordinating with business and technical teams. Automated documentation, improved project handoffs, and ensured compliance with client standards.

Languages

Project Management 74%

Agile 73%

Scrum 71%

Jira 70%

Documentation 68%

Stakeholder Management 72%

Requirements Analysis 69%

Process Improvement 66%

Years

Poland

GMT+2

Maxim G.

Business Analyst

education

MSc in Digital Media

Belarusian State University

From $3,840.00

Main information

3,900+

Commercial Hours

Projects Delivered

Courses Completed

70+

Requirements Documents Delivered

Description

Prepares business cases and requirements for SaaS and fintech, focusing on ROI analysis and project planning. Automated stakeholder reporting, streamlined approval workflows, and facilitated alignment between business and IT.

Languages

Business Analysis 73%

Business Case Development 71%

Requirements Gathering 69%

ROI Analysis 68%

Stakeholder Management 66%

Workflow Automation 65%

Process Modeling 67%

Documentation 66%

Years

Vietnam

GMT+7

Anh H.

UI/UX Designer

education

MSc in Computer Science

FPT University

From $3,100.00

Main information

3,900+

Commercial Hours

Projects Delivered

Courses Completed

40+

Wireframes Designed

Description

Builds UI/UX for mobile and web products, automating user testing and feedback loops for continuous improvement. Designed responsive layouts, integrated usability metrics, and delivered polished experiences across platforms.

Languages

Figma 75%

Adobe XD 74%

UI Design 73%

Responsive Design 72%

Usability Testing 74%

Prototyping 71%

User Flows 72%

User Research 70%

Years

Poland

GMT+2

Adam P.

eCommerce Expert

education

BSc in Supply Chain Management

Warsaw University of Technology

From $4,440.00

Main information

6,300+

Commercial Hours

Projects Delivered

Courses Completed

78%

Customer Retention Rate

Description

eCommerce professional with expertise in inventory control & supply chain optimization. Managed 500+ SKUs, cut stockouts 25% & hit 99.2% fulfillment. Skilled in warehouse automation, demand forecasting & logistics integration for online retail growth.

Languages

Inventory Management 77%

Supply Chain Optimization 79%

Demand Forecasting 76%

Warehouse Automation 78%

Order Fulfillment 80%

Logistics Integration 75%

SKU Management 81%

E-commerce Operations 74%

https://www.elinext.com/wp-content/themes/elinext/resources/service/developer_video/Hung_H_CRM_Software_Developer.mp4

Hung H.

CRM Software Developer

https://www.elinext.com/wp-content/themes/elinext/resources/service/developer_video/Elene_K_CRM_Software_Developer.mp4

Elene K.

CRM Software Developer

https://www.elinext.com/wp-content/themes/elinext/resources/service/developer_video/Zhibek_Z_CRM_Software_Developer.mp4

Zhibek Z.

CRM Software Developer

https://www.elinext.com/wp-content/themes/elinext/resources/service/developer_video/Farrukh_F_QA_Engineer.mp4

Farrukh F.

QA Engineer

https://www.elinext.com/wp-content/themes/elinext/resources/service/developer_video/Dmitry_I_IT_Project_Manager.mp4

Dmitry I.

IT Project Manager

https://www.elinext.com/wp-content/themes/elinext/resources/service/developer_video/Maxim_G_Business_Analyst.mp4

Maxim G.

Business Analyst

https://www.elinext.com/wp-content/themes/elinext/resources/service/developer_video/Anh_H_UI_UX_Designer.mp4

Anh H.

UI/UX Designer

https://www.elinext.com/wp-content/themes/elinext/resources/service/developer_video/Adam_P_eCommerce_Expert.mp4

Adam P.

eCommerce Expert

Why Elinext?
Listen to Our Clients

We needed a fun, innovative way to showcase our new Ariel product, and Elinext delivered exactly that. In just six weeks, their team built an engaging AR game that got people interacting with our brand in a completely new way. It was creative, reliable, and a big hit with our audience.

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Manufacturing

Anonymous

Regional Manager, Procter & Gamble | USA

Our collaboration with Elinext not only cleared our development backlog but also resulted in tangible business improvements faster reservation handling, greater staff efficiency, and increased loyalty program adoption. We value Elinext’s professionalism and technical competence and consider them a reliable partner.

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Travel

Anonymous

IT Director, Tallink | Estonia

What’s really great about Elinext is that somebody is always reachable there over Teams or other messengers, so if I have a question, I can get feedback even at midnight. When we have big changes in our projects, they just do it. We don’t have to haggle all the time about costs and deadlines when the project changes here and there.

View Original Testimonial View Case Study

Travel

Florian Apel

IT Manager, TUI | Germany

We had to implement on one of our startup the Lemon way payment solution and Elinext has provided to us all the necessary expertise for a smooth and efficient implementation.

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Investment Management

Alexandre Fourtoy

CEO, 1kubator | France

The technical support and maintenance Elinext offered to us after the launch of our app was invaluable. In spite of the remote work, we were glad to see Elinext team members at the presentation of our project in Copenhagen. They take a very meticulous approach to development and walked us through the development process step by step.

View Original Testimonial View Case Study

Online Dating

Anonymous

Director, THK Dating | Denmark

Working with Elinext felt like having an extension of our own team. They modernized our outdated cash management system into a sleek, reliable platform with features our clients truly value. Thanks to their dedication and expertise, we can now confidently retain long-term clients and win new ones.

View Original Testimonial View Case Study

Financial Services and Banking

Jürgen Scharf

Head of QA, SmartStream | UK

We’d been stuck with our app for over a year, but Elinext helped us get it working the way we always wanted. Now it’s simple, reliable, and our customers actually enjoy using it. We still work with their team whenever we need new features or updates.

View Original Testimonial View Case Study

Information Technology

Anonymous

VP Engineering, Netgear | USA

Since partnering with Elinext in 2017, we have consistently been impressed by their unparalleled expertise and innovative approach to delivering exceptional services at competitive rates. Our collaboration with Elinext`s Vietnam team for all our Ul development needs has been nothing short of remarkable.

View Case Study

Automation Machinery Manufacturing

Kurt Lueck

CTO And Co-Founder, Automation Intellect | USA

Elinext`s work has led to a more modern and flexible MES system. Their communication was transparent, with daily sync-ups with our department. Judging by our ongoing cooperation and the way they’ve executed numerous parallel initiatives, we’ve trusted them to lead several more projects.

View Original Testimonial View Case Study

Manufacturing

Martin Russel

Head for Process Automation, Siemens | Germany

We have enjoyed a consistently productive partnership with Elinext for more than 20 years. They have proven to be very competitive in all the important dimensions, such as: quality and skill level of staff and management, productivity, professionalism, collaboration, flexibility, low turnover, and cost.

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Telecom

Peter Clairmont

SVP Software Engineering, Broadcom | USA

We have been using the Elinext development and QA teams on our projects for years, and in my opinion they compare favorably in terms of project management, individual skills and communication over other companies. I wouldn`t hesitate to recommend this outfit to any company seeking managed offshore development.

View Original Testimonial View Case Study

Translation and Localization

Jordan Ellington

President & VP Legal Technology, Transperfect | USA

Elinext managed to find the right developers for us, despite the difficulties that exist on the market. We had the first interviews running within a week, and developers were signing onto our team within three weeks. The fact that they maintained an experienced team in a short time at a competitive price was very impressive.

View Original Testimonial View Case Study

Education

Christian Nielsen

Chief Product Officer, uQualio ApS | Denmark

Based on Elinext performance, we decided to let Elinext assume full responsibility for the custom development of our solution. Elinext has been able to deliver their assignments consistently while respecting our time and budgetary requirements. We`ve been especially impressed with their communications and project management skills.

View Original Testimonial View Case Study

Information Technology

Stefan Wieners

CEO, Scoretools GmbH | Germany

The software developed by Elinext offered an immediate, comprehensive and practical solution to this challenge. Elinext carried out the frontend, backend, and database development work. Their professionalism, thoroughness, and serious attitude are impressive. They provided unique perspectives and fresh ideas to the project at every turn.

View Original Testimonial View Case Study

Education

Augustine Nelson

Professor of Economics, EdQuants | USA

FAQ

AI adds intelligent automation and insight to retail CRM systems by enabling customer behavior prediction, personalized product recommendations, dynamic pricing strategies, and targeted marketing. It helps retailers anticipate needs and engage customers at the right moment.
Yes. Elinext ensures seamless integration of CRM systems with your existing POS systems, e-commerce platforms, ERPs, and marketing tools to unify customer data and streamline workflows across all retail operations.
Development timelines depend on project scope and system complexity. On average, it takes between 3 to 6 months to deliver a fully customized CRM, including analysis, design, development, integration, and deployment.
Retail CRM systems improve retention by centralizing customer data, enabling personalized communication, tracking purchase history, and automating loyalty programs. This helps build stronger relationships and encourages repeat purchases.

Do You Have Questions?

Elinext solutions empower both B2B and B2C clients to scale their business performance and drive sustainable growth.

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Develop travel software solutions and systems at the best price to quality ratio and with a reliable supplier.

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