How does an AI chatbot work?

AI chatbots use natural language processing (NPL) to understand and respond to human user queries. They analyze input (audio input, text input or a combination of both), identify intent, and generate appropriate replies, leveraging machine learning to improve accuracy over time.

What are the benefits of AI chatbot development services?

Implementing a chatbot into business processes offers numerous benefits for companies of all sizes across industries. These include 24/7 customer support, streamlined operations, enhanced user engagement, reduced operational costs, and personalized experiences.

How long does it take to develop an AI chatbot?

On average, our clients have their chatbots ready to use within 2-12 weeks. The project duration depends on such factors as the level of chatbot sophistication, technology stack, deployment scale, integration options, data security requirements, and more.

How much do AI chatbot development services cost?

Typically, the cost for custom chatbot development ranges from $40,000 to over $150,000. The project’s complexity and the team’s size are some of the key variables that affect the price.

What types of bot games can be developed for Telegram?

Telegram bot games can range from simple quizzes to more complex RPGs and multiplayer strategy games. Developers can create interactive story-driven games, trivia challenges, and real-time battle arenas.

Custom Chatbot
Development Services

AI chatbot services are taking over. The time to grasp their power is now. With almost 30 years of combined IT expertise behind us, Elinext knows how to build future-ready industry-specific chatbots that reduce human-assisted volumes and costs, engage customers, and - more importantly - keep them engaged.

Let's discuss Presentation

Years in industry

Chatbot development projects

In-house chatbot developers

Of Middle & Senior Specialists

Let's discuss Presentation

Custom Chatbot Development Solutions by Elinext

As an expert chatbot development company, we know how to build highly intelligent models that can delight customers who are demanding more than ever. The virtual agents we architect and their fabulous ability to have a conversation with users help businesses, regardless of industry, liberate employees from routine, low-value tasks, cut HR expenses and deliver the proactive, personalized experiences customers want.

Speech Scripts Collection

At Elinext we can offer a variety of speech scripts to make chatbot agents more effective and usable, no matter the nature of business clients are into. Whether a bot is meant to provide a first line of customer service, direct customers to the product pages, or capture their details, these pre-programmed responses ensure it does not miss a single conversation turn and create the best user experience.

Spontaneous Speech Collection

We here at Elinext have collected a huge amount of spontaneous speech data arising in naturally spoken conversations. Our chatbot experts use these collections to develop more human-like conversational tools able to effectively interpret and respond to spontaneous speech that often contains filled pauses, restarts, interjections, or ungrammatical constructions.

Awakening Words Collection

Our custom chatbot development services offer a rich collection of wake-up words and phrases we have accumulated from our recent chatbot development projects. We can also provide clients with strategic guidance on selecting trigger words that align best with their unique brand identity.

Multilingual Transcreation

We develop a range of multilingual bots, including customer support, language learning, translation, transactional and entertainment bots, empowering businesses to expand their reach and tap into new markets. The chatbots our engineers design are 100% culturally sensitive, ensuring a bot won’t produce text that is offensive within certain cultures.

Automatic Speech Recognition (ASR)

Chatbots may struggle to interpret linguistic variations, accents, and dialects which may also be compounded by background noise interference. As an AI chatbot development company committed to innovation, we use only cutting-edge ASR systems, meaning the bots we deliver can understand different accents and dialects, as well as unclear or confused speech with high accuracy even in noisy environments.

Text-To-Speech (TTS)

As a part of our chatbot development services, we offer to equip our chatbots with text-to-speech (TTS) technology. TTS turns written text into natural-sounding audio in multiple languages and voices, giving your brand a unique voice, enhancing accessibility for people with different abilities, and elevating the overall customer experience.

Voice Cloning

Our experts can enable your bot to make digital replicas of human voices with eerie accuracy including speech patterns and accents. The cloned voices resulting from training ML algorithms with a sample of a person’s speech can reflect a full spectrum of emotions, from anger to love and are far from early synthetic speech that sounded robotic.

Intent Recognition

Elinext’s chatbots are sophisticated assistants that use natural language processing (NLP) to determine what a user has in mind when typing in a question. Programmed well and trained with a lot of data, our bots can be used in both web and in-app messaging to figure out user intent and provide the best possible conversational service.

Speech Scripts Collection

At Elinext we can offer a variety of speech scripts to make chatbot agents more effective and usable, no matter the nature of business clients are into. Whether a bot is meant to provide a first line of customer service, direct customers to the product pages, or capture their details, these pre-programmed responses ensure it does not miss a single conversation turn and create the best user experience.
Spontaneous Speech Collection

We here at Elinext have collected a huge amount of spontaneous speech data arising in naturally spoken conversations. Our chatbot experts use these collections to develop more human-like conversational tools able to effectively interpret and respond to spontaneous speech that often contains filled pauses, restarts, interjections, or ungrammatical constructions.
Awakening Words Collection

Our custom chatbot development services offer a rich collection of wake-up words and phrases we have accumulated from our recent chatbot development projects. We can also provide clients with strategic guidance on selecting trigger words that align best with their unique brand identity.
Multilingual Transcreation

We develop a range of multilingual bots, including customer support, language learning, translation, transactional and entertainment bots, empowering businesses to expand their reach and tap into new markets. The chatbots our engineers design are 100% culturally sensitive, ensuring a bot won’t produce text that is offensive within certain cultures.
Automatic Speech Recognition (ASR)

Chatbots may struggle to interpret linguistic variations, accents, and dialects which may also be compounded by background noise interference. As an AI chatbot development company committed to innovation, we use only cutting-edge ASR systems, meaning the bots we deliver can understand different accents and dialects, as well as unclear or confused speech with high accuracy even in noisy environments.
Text-To-Speech (TTS)

As a part of our chatbot development services, we offer to equip our chatbots with text-to-speech (TTS) technology. TTS turns written text into natural-sounding audio in multiple languages and voices, giving your brand a unique voice, enhancing accessibility for people with different abilities, and elevating the overall customer experience.
Voice Cloning

Our experts can enable your bot to make digital replicas of human voices with eerie accuracy including speech patterns and accents. The cloned voices resulting from training ML algorithms with a sample of a person’s speech can reflect a full spectrum of emotions, from anger to love and are far from early synthetic speech that sounded robotic.
Intent Recognition

Elinext’s chatbots are sophisticated assistants that use natural language processing (NLP) to determine what a user has in mind when typing in a question. Programmed well and trained with a lot of data, our bots can be used in both web and in-app messaging to figure out user intent and provide the best possible conversational service.

Our Awards and Recognitions

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Top Healthcare App Development Companies in 2025

Telegram Bot Development Services

Get in Touch

Struggling to manage business tasks on Telegram? Use Elinext Telegram bot development services to automate what you do repeatedly, from answering FAQs to broadcasting messages, scheduling appointments, to collecting feedback. Rely on our 28+ years of industry expertise and go-develop an assistive Telegram bot to track e-commerce orders, conduct surveys, and support your promotional strategies — all without any hassle.

AI Chatbot Development Services
We Offer

AI Chatbot Development

As a chatbot development company operating at a frontier of machine learning, LLM, NLP, speech recognition and similar technologies, Elinext can offer full-scale AI chatbot development services that fit your needs. Whether that be developing menu or button-based chatbots, rules-based chatbots, AI-powered chatbots, or voice assistants, we’ve got you covered.

AI Chatbot Design

From colors and fonts to tone of voice, to the avatar you assign your chatbot’s persona, Elinext’s vetted chatbot developers have everything it takes to create a chatbot that would be perceived as an extension of your brand.

AI Chatbot Architecture

We assist clients in choosing technologies that will support a chatbot, offering the most appropriate combination of predefined library models and machine learning model architects.

AI Chatbot Consulting

We will provide you with professional advice on reaching the full potential of your chatbot including data preprocessing, model training, monitoring, performance optimization, and deployment strategies.

GPT-Based Chatbot Development

Elinext’s team of professionals makes the most out of GPT technology to develop AI chatbots that undertake customer support services in a way that approximates human behavior imperceptibly.

Conversational Chatbot Development

Our chatbot development services encompass infusing innovations in AI/ML, deep learning/LLM, and natural language processing (NLP) directly into voice chatbots, enabling them to easily handle complex customer interactions regardless of incomplete/unclear requests, vague user inputs, misspellings and similar communication challenges.

We work with DialogFlow by Google, Scikit-learn, Keras and other sophisticated tech to bring chatbots and other conversational interfaces to life.

Marketplace Chatbot Integration

We use tools like the Python Library Natural Language Toolkit to develop AI-led chatbots that can be integrated with popular selling platforms like Amazon, Etsy, eBay, TikTok Shop, Walmart, etc. These smart chatbots anticipate customer needs, deliver valuable messages and recommend new products, working as a natural extension of your sales team.

Social Media Chatbot Development

Meet your customers on their favorite social media platforms, where they interact with brands more. Our engineers create engaging social media bots and integrate them into platforms like Instagram, Facebook Messenger, TikTok, and WhatsApp.

AI Chatbot Development

AI Chatbot Design

AI Chatbot Architecture

AI Chatbot Consulting

GPT-Based Chatbot Development

Conversational Chatbot Development

Marketplace Chatbot Integration

Social Media Chatbot Development

AI Chatbot Development

AI Chatbot Design

AI Chatbot Architecture

We assist clients in choosing technologies that will support a chatbot, offering the most appropriate combination of predefined library models and machine learning model architects.

AI Chatbot Consulting

GPT-Based Chatbot Development

Elinext’s team of professionals makes the most out of GPT technology to develop AI chatbots that undertake customer support services in a way that approximates human behavior imperceptibly.

Conversational Chatbot Development

We work with DialogFlow by Google, Scikit-learn, Keras and other sophisticated tech to bring chatbots and other conversational interfaces to life.

Marketplace Chatbot Integration

Social Media Chatbot Development

Want to Improve Your Business with Chatbot Development Solution from Scratch?

Both corporate titans and fragile startups are already taking advantage of the capabilities of advanced chatbots. Don't let the nimble competitors overtake you.

What Our Experts Say
What Our Experts Say

"To us, providing custom chatbot development services for companies across industries means witnessing how AI, ML and related technology are getting increasingly mature. More often, our clients note that the chatbots we developed for them are sophisticated to the extent that you can almost believe that there’s a person there."

Maxim Dadychyn

Director of Conversational AI Solutions

Get a Free Consultation

Maxim Dadychyn

Head of Generative AI

Industries We Serve

As a chatbot development company with 30+ chatbot development projects delivered, we know that integrating intelligent agents into business processes is a good next step for companies in almost every niche.

Explore use cases that stand out.

Get in Touch

Finance

Natural language processing and machine learning bots can comprehend and assist with FAQs, data entry and analysis, loan application processes, and claims settlement processes.

Loan application chatbots
AI agents for insurance
Claims processing bots

Banking

A chatbot could be used to answer common questions, make payments, transfer funds, and streamline web searches for information. They help review documents, resolve issues and provide personalized recommendations.

Document review AI assistants
AI financial advisors
Credit card application chatbots

Healthcare

Chatbots can streamline the workload for medical personnel by handling simple inquiries from patients, such as booking appointments, refilling prescriptions, and sending real-time medication reminders.

Appointment booking chatbots
Voice assistants for chronic disease management
Mental health chatbots

Retail

Retail chatbots provide details on nearby stores, display customer reviews and ratings, offer product recommendations, place orders and pre-orders, manage complaints, and send personalized notifications.

Customer complaints management tools
Review monitoring bots
AI-powered fashion assistants

eCommerce

AI-powered retail chatbots can enable frictionless self-service, accelerate response times, direct queries to human agents, and provide hyper-personalized shopping experiences.

AI lead generation bots
Virtual shopping assistants
AI e-mail assistants

Manufacturing

Virtual assistants can swiftly handle floor queries, streamline supply chain and inventory management, send automated updates and delivery notifications, place purchases, process payments, and ensure 24/7 self-serve for customers and vendors.

Inventory management tools
Shipment tracking tools
Procurement chatbots

Education

Intelligent assistants address individual queries in real time, clarify complex topics, suggest learning materials based on learners’ progress and preferences, and adjust learning paths to meet specific needs.

AI-powered learning agents
AI administrative assistants
Student success chatbots

Legal

Legal AI chatbots can be useful for appointment scheduling and initial client intake. Bots can also provide lawyers with specialized assistance for personalized client interactions, help in dealing with changes to data protection legislation, and aid professionals in reviewing and summarizing legal documents and contractual agreements.

AI-powered legal advisors
Legal Research AI agents
Predictive analytics agents

Telecom

AI-led agents reduce and automate telecom support requests, schedule and manage customer accounts, leverage customer data to boost sales, and perform sentiment analysis to understand the mood and tone of conversations.

AI Agents for Network Planning and Optimization
Customer onboarding software
Debt collection bots

Logistics

Bots assist users in warehouse management, order-picking activities, and obtaining accurate and up-to-date shipment prices. They also handle sender and recipient information, track shipments, and address queries about order status.

Freight rate bots
Warehouse management systems
Order tracking bots

Finance

Banking

Healthcare

Retail

eCommerce

Manufacturing

Education

Legal

Telecom

Logistics

Explore use cases that stand out.

Comprehensive AI Solutions for Chatbots Development

Generative AI Development

Harness the power of generative AI to build chatbots that understand, create, and respond intelligently. Elinext delivers custom AI models for natural, context-aware user interactions.

LLM Development Services

Leverage large language models (LLMs) for advanced chatbot capabilities. Elinext develops scalable, conversational AI that understands context, handles complex queries, and enhances customer engagement.

AI Integration Services

Seamlessly integrate chatbots into your existing systems, CRMs, and workflows. Elinext ensures AI solutions communicate flawlessly with your tech ecosystem for maximum efficiency.

AI Agent Development

Elinext creates intelligent AI agents and chatbots capable of autonomous decision-making, real-time responses, and proactive assistance to deliver an exceptional digital experience.

AI App Development Services

Combine AI and app development to deliver chatbots within mobile or web applications. Elinext builds intuitive, responsive AI-powered apps that engage users naturally.

AI Testing Services

Ensure your chatbots are accurate, reliable, and user-friendly. Elinext provides comprehensive AI testing to validate performance, dialogue flow, and real-world readiness.

AI Software Development

Custom AI solutions for chatbots and beyond. Elinext develops robust AI software tailored to your business needs, enhancing automation, personalization, and customer satisfaction.

Generative AI Development

LLM Development Services

AI Integration Services

AI Agent Development

AI App Development Services

AI Testing Services

AI Software Development

Generative AI Development

Harness the power of generative AI to build chatbots that understand, create, and respond intelligently. Elinext delivers custom AI models for natural, context-aware user interactions.

LLM Development Services

AI Integration Services

Seamlessly integrate chatbots into your existing systems, CRMs, and workflows. Elinext ensures AI solutions communicate flawlessly with your tech ecosystem for maximum efficiency.

AI Agent Development

Elinext creates intelligent AI agents and chatbots capable of autonomous decision-making, real-time responses, and proactive assistance to deliver an exceptional digital experience.

AI App Development Services

Combine AI and app development to deliver chatbots within mobile or web applications. Elinext builds intuitive, responsive AI-powered apps that engage users naturally.

AI Testing Services

Ensure your chatbots are accurate, reliable, and user-friendly. Elinext provides comprehensive AI testing to validate performance, dialogue flow, and real-world readiness.

AI Software Development

Custom AI solutions for chatbots and beyond. Elinext develops robust AI software tailored to your business needs, enhancing automation, personalization, and customer satisfaction.

Core Technologies We Work With

Get a Free Consultation

Natural Language Processing (NLP) 12
+0
PyTorch

Remarkable point

Backed by Meta AI.

Open-source deep learning framework enabling scalable training and deployment of AI models across research, enterprise, and production environments globally.

SpaCy

Remarkable point

Adopted in 30k+ GitHub repos.

Industrial-strength NLP library in Python enabling tokenization, parsing, and AI-driven insights across research, enterprise, and production globally.

Tensorlfow

Remarkable point

Adopted by millions worldwide.

End-to-end open-source framework by Google enabling AI and machine learning across industries with scalable training and deployment globally.
Machine Learning Frameworks 12
+0
Scikit Learn

Remarkable point

Adopted by millions globally.

Popular Python ML library enabling classification, regression, clustering, and preprocessing with simple APIs for enterprises globally.

Keras

Remarkable point

Adopted by 2M+ developers.

Deep learning API running on TensorFlow for rapid prototyping and scalable AI model building across industries worldwide.
Backend Development 12
+0
Python

Practice

20 years

Projects

130+

Workforce

50+

Popular programming language enabling enterprises to build AI, analytics, web, and backend apps with simplicity and scalability globally.

Learn more

Node.js

Practice

13 years

Projects

100+

Workforce

50+

JavaScript runtime enabling enterprises to build scalable, fast, and real-time applications globally.

Learn more
Cloud Services 12
+0
AWS

Practice

13 years

Projects

30+

Workforce

10+

Largest cloud provider offering compute, storage, AI, and analytics with unmatched scale, global infrastructure, and millions of customers.

Learn more

Microsoft Azure

Practice

12 years

Projects

10+

Workforce

10+

Cloud platform uniting AI, data, and IoT with hybrid support, strong security, and 60+ global regions for enterprise scalability.

Learn more

GCP

Practice

12 years

Projects

20+

Workforce

15+

Cloud platform with strong AI, data analytics, and open-source tools enabling business innovation at scale across 200+ countries.

Learn more
Web Frameworks 12
+0
Flask

Remarkable point

Adopted by 100k+ projects.

Lightweight Python web framework enabling enterprises to build scalable APIs and apps quickly with simplicity and flexibility globally.

Django

Remarkable point

Adopted by 90k+ projects.

Python web framework enabling enterprises to build secure, scalable apps quickly with clean design and maintainability globally.

Express

Remarkable point

Used by 30M+ developers.

Minimalist Node.js framework enabling enterprises to build scalable, fast, and reliable APIs and web apps globally.
Databases 12
+0
MongoDB

Remarkable point

Downloaded over 200M times globally.

NoSQL database enabling flexible clusters, fast iteration, and unstructured data handling for modern enterprise applications globally.

PostgreSQL

Remarkable point

Adopted by 30k+ projects globally.

Open-source relational database enabling reliability, scalability, and extensibility for enterprise-grade apps and analytics across industries worldwide.

MySQL

Remarkable point

Powering apps at Facebook, YouTube, Twitter, and global enterprises.

World’s most popular open-source relational database offering speed, flexibility, and reliability for apps of any scale, trusted by developers globally.
Machine Learning Platforms 12
+0
PyTorch

Remarkable point

Backed by Meta AI.

Open-source deep learning framework enabling scalable training and deployment of AI models across research, enterprise, and production environments globally.

Apache MXNet

Remarkable point

Adopted by Amazon AI.

Deep learning framework enabling efficient training and deployment of neural networks across cloud, edge, and enterprise AI environments globally.

Tensorlfow

Remarkable point

Adopted by millions worldwide.

End-to-end open-source framework by Google enabling AI and machine learning across industries with scalable training and deployment globally.
Voice Processing Tools 12
+0
WaveNet

Remarkable point

Powers Google Assistant voices.

AI model for generating realistic human-like speech developed by DeepMind, powering enterprise speech recognition and synthesis globally.

Baidu

Remarkable point

Runs world’s largest Chinese search engine.

Chinese technology giant providing search, AI, and cloud services powering enterprises, consumers, and government projects across industries globally.

Lyrebird

Remarkable point

Acquired by Descript.

AI-based voice cloning technology enabling realistic speech synthesis, personalization, and media applications across industries worldwide.

Resemble AI

Remarkable point

Used in gaming and media.

AI-powered speech synthesis platform enabling enterprises to generate custom voices for media, entertainment, and accessibility globally.

Practice

20 years

Projects

130+

Workforce

50+

Popular programming language enabling enterprises to build AI, analytics, web, and backend apps with simplicity and scalability globally.

Learn more

Practice

13 years

Projects

100+

Workforce

50+

JavaScript runtime enabling enterprises to build scalable, fast, and real-time applications globally.

Learn more

Practice

13 years

Projects

30+

Workforce

10+

Largest cloud provider offering compute, storage, AI, and analytics with unmatched scale, global infrastructure, and millions of customers.

Learn more

Practice

12 years

Projects

10+

Workforce

10+

Cloud platform uniting AI, data, and IoT with hybrid support, strong security, and 60+ global regions for enterprise scalability.

Learn more

Practice

12 years

Projects

20+

Workforce

15+

Cloud platform with strong AI, data analytics, and open-source tools enabling business innovation at scale across 200+ countries.

Learn more

The Benefits ofChatbot Development Solutions
by Elinext

Working with Elinext felt like having an extension of our own team. They modernized our outdated cash management system into a sleek, reliable platform with features our clients truly value. Thanks to their dedication and expertise, we can now confidently retain long-term clients and win new ones.

Jürgen Scharf

Head of QA

67%

Increase in Sales

80%

Boost in Customer Satisfaction

30%

Savings in Customer Support Costs

Choose Your
Service Option

Leverage chatbot development expertise

Need vetted chatbot developers on short notice? Augment the capacity of your organization with our specialized tech talents. Find the chatbot development experts you need among our 700+ world-class engineers to work as part-time contractors or full-time, bringing your most ambitious projects to life.

Request staff augmentation

Hire a dedicated chatbot development team

Hire a dedicated team of developers with chatbot development expertise ready to start within 72 hours. Get our dedicated chatbot app development services to build and implement virtual agents faster than anyone else and enjoy your business's growth.

Request a dedicated team

Let us handle your chatbot development project

No project delays. No hidden fees. Just fast and worry-free delivery. Outsource your chatbot development project to a company with 28 years of industry experience that adapts to your project’s evolving requirements, strict timelines and budget constraints.

Request project outsourcing

Leverage chatbot development expertise

Request staff augmentation

Hire a dedicated chatbot development team

Request a dedicated team

Let us handle your chatbot development project

Request project outsourcing

Hire Chatbot Developers
from Elinext

10+

Years

Poland

GMT+2

Justyna J.

Chatbot Developer

education

MSc in Artificial Intelligence

Warsaw University of Technology

From $6,600.00

The exact monthly rate is influenced by several factors: the developer’s location, the number of developers involved, team composition, workload volume per month, length of commitment, and the chosen working model. Contact us now to receive your best tailored commercial proposal.

Main information

14,200+

Commercial hours

Projects Delivered

Courses Completed

7,800+

Tasks Completed

Description

Engineers enterprise-grade chatbot solutions for customer support, sales, and workflow automation. Delivered NLP-powered bots with Dialogflow and Rasa, implemented AI-driven conversations, and integrated chatbots with CRM for international clients.

Languages

Node.js 90%

Dialogflow 92%

Rasa 88%

Natural Language Processing 85%

JavaScript 84%

REST API 82%

MongoDB 80%

CRM Integration 78%

Years

Vietnam

GMT+7

Nam D.

Chatbot Developer

education

BSc in Information Systems

Hanoi University of Science and Technology

From $3,340.00

Main information

2,800+

Commercial hours

Projects Delivered

Courses Completed

1,500+

Tasks Completed

Description

Builds smart chatbots using Node.js, Dialogflow, and Rasa for automated support. Enhanced user interaction flows, optimized bot responses with analytics, and drove customer satisfaction improvements through seamless chat automation.

Languages

Node.js 68%

Dialogflow 71%

Rasa 69%

Natural Language Processing 70%

JavaScript 67%

REST API 66%

Analytics 65%

Express.js 63%

Years

Vietnam

GMT+7

Khoa N.

AI Developer

education

BSc in Computer Science

FPT University

From $3,180.00

Main information

1,200+

Commercial hours

Projects Delivered

Courses Completed

600+

Tasks Completed

Description

Creates AI-driven applications for e-commerce and healthtech, specializing in image and language processing. Built custom neural network architectures, accelerated feature releases, and collaborated with cross-functional teams for impactful solutions.

Languages

Python 62%

TensorFlow 60%

PyTorch 58%

Keras 56%

Computer Vision 59%

NLP 57%

Jupyter 55%

Pandas 53%

Years

Kazakhstan

GMT+5

Bauyrzhan D.

UI/UX Designer

education

MSc in Digital Media

KIMEP University

From $4,560.00

Main information

7,200+

Commercial Hours

Projects Delivered

Courses Completed

60+

Design Systems Created

Description

Creates engaging UI/UX for finance and retail, automating prototyping and usability tests for rapid iteration. Developed design systems, improved onboarding flows, and collaborated with engineers for seamless product integration.

Languages

Figma 88%

Design Systems 85%

Prototyping 86%

User Flow Mapping 83%

Usability Testing 84%

UI Design 82%

Adobe XD 81%

Agile Collaboration 79%

Years

Vietnam

GMT+7

Ha D.

QA Engineer

education

BSc in Computer Science

FPT University

From $2,400.00

Main information

1,200+

Commercial hours

Projects Delivered

Courses Completed

600+

Tasks Completed

Description

Performs manual and API testing for web applications, enhancing bug tracking and reporting processes. Supported sprint-based development cycles, identified critical defects, and collaborated with QA leads for process improvement.

Languages

Manual Testing 61%

API Testing 60%

Bug Tracking 59%

Regression Testing 58%

Jira 57%

SQL 56%

TestRail 55%

Postman 54%

Years

Vietnam

GMT+7

Quyen H.

IT Project Manager

education

MA in Digital Media

Vietnam National University (HCMC)

From $2,700.00

Main information

1,300+

Commercial Hours

Projects Delivered

Courses Completed

20+

Change Requests Managed

Description

Leads Agile teams and delivery for SaaS startups, automating project reporting and release management. Improved sprint velocity, introduced KPIs, and maintained transparent communication with founders and investors.

Languages

Project Management 65%

Agile 62%

Scrum 60%

Jira 59%

KPIs Tracking 63%

Release Management 61%

Reporting Automation 62%

Communication 64%

Years

Vietnam

GMT+7

Minh M.

Business Analyst

education

MSc in Digital Innovation

FPT University

From $2,700.00

Main information

1,200+

Commercial Hours

Projects Delivered

Courses Completed

20+

Business Cases Developed

Description

Writes business requirements and process flows for mobile projects, automating documentation and user stories. Improved stakeholder engagement, contributed to feature prioritization, and supported quality assurance efforts.

Languages

Business Analysis 68%

Requirements Documentation 66%

Process Flows 64%

User Stories 62%

Stakeholder Engagement 61%

QA Support 60%

Agile 62%

Diagramming 59%

Years

Uzbekistan

GMT+5

Rustam H.

Chatbot Developer

education

BSc in Artificial Intelligence

Inha University in Tashkent

From $5,220.00

Main information

6,300+

Commercial hours

Projects Delivered

Courses Completed

3,000+

Tasks Completed

Description

Delivers intelligent chatbots with Node.js and advanced NLP, automating ticketing and FAQ responses for tech firms. Improved bot accuracy, integrated analytics for feedback, and reduced manual support time for high-traffic platforms.

Languages

Node.js 80%

Natural Language Processing 77%

Dialogflow 76%

Rasa 75%

JavaScript 74%

Analytics 72%

Express.js 70%

MongoDB 68%

Years

Vietnam

GMT+7

Hoa N.

Javascript Developer

education

BSc in Digital Technologies

FPT University

From $3,580.00

Main information

3,900+

Commercial hours

Projects Delivered

Courses Completed

2,200+

Tasks Completed

Description

Creates dynamic and engaging user interfaces with React, Node.js, and TypeScript for SaaS. Enhanced app performance, implemented RESTful APIs, and built reusable components. Known for clean code, collaborative mindset, and proactive approach to frontend challenges.

Languages

JavaScript 75%

React 74%

Node.js 72%

TypeScript 69%

REST API 67%

HTML5 65%

CSS3 62%

Redux 61%

https://www.elinext.com/wp-content/themes/elinext/resources/service/developer_video/Justyna_J_Chatbot_Developer.mp4

Justyna J.

Chatbot Developer

https://www.elinext.com/wp-content/themes/elinext/resources/service/developer_video/Nam_D_Chatbot_Developer.mp4

Nam D.

Chatbot Developer

https://www.elinext.com/wp-content/themes/elinext/resources/service/developer_video/Khoa_N_AI_Developer.mp4

Khoa N.

AI Developer

https://www.elinext.com/wp-content/themes/elinext/resources/service/developer_video/Bauyrzhan_D_UI_UX_Designer.mp4

Bauyrzhan D.

UI/UX Designer

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QA Engineer

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IT Project Manager

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Business Analyst

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Chatbot Developer

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From the very beginning, their team demonstrated professionalism and flexibility. Communication was always open and transparent, making collaboration easy despite working across different time zones. The outcome fully met our expectations, and we feel confident relying on Elinext as a long-term technology partner.

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Insurance

Anonymous

Program Manager, Vienna Insurance Group | Austria

Elinext`s work has led to a more modern and flexible MES system. Their communication was transparent, with daily sync-ups with our department. Judging by our ongoing cooperation and the way they’ve executed numerous parallel initiatives, we’ve trusted them to lead several more projects.

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Manufacturing

Martin Russel

Head for Process Automation, Siemens | Germany

We have enjoyed a consistently productive partnership with Elinext for more than 20 years. They have proven to be very competitive in all the important dimensions, such as: quality and skill level of staff and management, productivity, professionalism, collaboration, flexibility, low turnover, and cost.

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Telecom

Peter Clairmont

SVP Software Engineering, Broadcom | USA

Throughout the project, Elinext was very responsive and easy to communicate with. We also appreciated that they were able to provide a dedicated and functional solution at a competitive cost. Overall, it was a positive collaboration that added real value to our internal processes.

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Renewable Energy

Francesco Zago

Head of Sale & M&A, NatPower | Italy

When more retailers started signing up, we knew we couldn’t manage the workload alone. Elinext stepped in and quickly helped us create and scale the store associate profiles so they looked right and worked smoothly. With their support, we’ve been able to keep growing.

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Information Technology

Gabrielle Nantel

Director of Operations, Salesfloor | Canada

Known for their organization, adaptability, and collaborative spirit, Elinext is a reliable partner who fully integrates with our processes, demonstrating a strong sense of ownership and flexibility to meet deadlines. Transparency and trust are key to maximizing their impact.

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Healthcare

Anonymous

Director, IQVIA | Canada

Based on Elinext performance, we decided to let Elinext assume full responsibility for the custom development of our solution. Elinext has been able to deliver their assignments consistently while respecting our time and budgetary requirements. We`ve been especially impressed with their communications and project management skills.

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Information Technology

Stefan Wieners

CEO, Scoretools GmbH | Germany

Elinext did a great job, and we were happy with their designs. Elinext’s strengths were their communication and project management system. On top of that, the number of people involved in the project was good.

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Information Technology

Martin Blaszczyk

Product Owner, Flasheye | Sweden

The software developed by Elinext offered an immediate, comprehensive and practical solution to this challenge. Elinext carried out the frontend, backend, and database development work. Their professionalism, thoroughness, and serious attitude are impressive. They provided unique perspectives and fresh ideas to the project at every turn.

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Education

Augustine Nelson

Professor of Economics, EdQuants | USA

Elinext demonstrated great professionalism, technical expertise, and dedication to our project. They have been highly responsive to our needs, demonstrating strong implementation practices, excellent test coverage efforts, and a forward-thinking approach to app development.

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Healthcare

Lara Caha

Technical Product Manager, Beacon Biosignals | USA

Since partnering with Elinext in 2017, we have consistently been impressed by their unparalleled expertise and innovative approach to delivering exceptional services at competitive rates. Our collaboration with Elinext`s Vietnam team for all our Ul development needs has been nothing short of remarkable.

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Automation Machinery Manufacturing

Kurt Lueck

CTO And Co-Founder, Automation Intellect | USA

Their team delivered a secure, scalable, and user-friendly solution that exceeded our expectations. Independent penetration testing confirmed zero security breaches. Thanks to Elinext’s technical expertise and dedication, our platform is now successfully deployed in multiple countries and ready to expand further.

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Healthcare

Dorin Rosca

Director of Software Development, Intelerad | Canada

Partnering with Elinext allowed us to rebuild our legacy Delphi software it into a scalable, secure, and customizable platform that now supports cardiovascular care providers across 15 countries. And our collaboration with Elinext continues to bring valuable improvements.

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Healthcare

Anonymous

General Manager, MediReport | France

Thanks to Elinext, we went from nothing to having a product in the market with a few hundred users. Elinext’s flexibility and ability to get the project done were impressive. Throughout the project, we changed directions completely two times, and they still were on board immediately when that happened.

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Information Technology

Keith Gaudreau

VP of Product & Engineering, Human eSources Canada Ltd | USA

FAQ

AI chatbots use natural language processing (NPL) to understand and respond to human user queries. They analyze input (audio input, text input or a combination of both), identify intent, and generate appropriate replies, leveraging machine learning to improve accuracy over time.
Implementing a chatbot into business processes offers numerous benefits for companies of all sizes across industries. These include 24/7 customer support, streamlined operations, enhanced user engagement, reduced operational costs, and personalized experiences.
On average, our clients have their chatbots ready to use within 2-12 weeks. The project duration depends on such factors as the level of chatbot sophistication, technology stack, deployment scale, integration options, data security requirements, and more.
Typically, the cost for custom chatbot development ranges from $40,000 to over $150,000. The project’s complexity and the team’s size are some of the key variables that affect the price.
Telegram bot games can range from simple quizzes to more complex RPGs and multiplayer strategy games. Developers can create interactive story-driven games, trivia challenges, and real-time battle arenas.

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