A UX audit is a detailed review of your product’s interface, navigation, and overall experience. It helps identify confusing areas, missing clarity, or friction points so your team knows exactly what needs improvement.

What is the difference between a UX audit and usability testing?

A UX audit evaluates your product from an expert’s perspective, while usability testing observes real users completing tasks. Together, they show both “what’s wrong” and “why it happens.”

How long do UX audit services take?

Timing depends on product size and complexity. A simple interface may take a few days, while a large platform can require several weeks. After reviewing your product, we provide a precise timeline.

What is usability testing?

Usability testing shows how real users interact with your product. By watching where they struggle or hesitate, you get clear insights into what needs refinement to create a smoother, more intuitive experience.

Do I need both a UX audit and usability testing?

Many teams benefit from using both. A UX audit highlights issues from an expert angle, while usability testing confirms how actual users experience them. Combined, they offer a full picture of what to fix. Elinext offers complete usability testing services.

Can Elinext audit mobile apps and enterprise software?

Yes. Elinext works with mobile apps, SaaS products, enterprise platforms, and custom systems. Our team adapts audit and testing methods to match your product’s size, workflow complexity, and user base.

Usability Testing and UX Audit Services

Elinext uncovers why users struggle with your product and shows exactly how to fix it with clear, practical UX recommendations your team can use.

Request usability testing Presentation

Years in industry

Usability Testing projects

In-house Testing engineers

Of middle & senior specialists

Request usability testing Presentation

What Qualifications Do Testers from Elinext Have

Elinext’s testers bring both technical depth and UX expertise to every project. Many hold certifications such as OSCP, CEH, CISSP, CREST, GPEN, and others, allowing them to spot issues from security, performance, and usability angles. This mix strengthens our UX audit services, helping clients improve product quality with reliable, well-grounded insights.

Usability Testing We Offer

Usability Testing Services

We observe how users interact with your product to uncover friction, confusion, and slowdowns. These insights help teams refine navigation, simplify flows, and improve overall user satisfaction.

UX Audit Services

Elinext team performs structured reviews of interfaces, content, and interaction patterns. Our UX audit services help identify hidden usability issues and provide clear, actionable recommendations for improvement.

UX Research Services

We study user behavior, motivations, and expectations through interviews, surveys, and testing. These findings guide design decisions and help ensure your product matches real user needs.

Moderated Remote Testing Services

A facilitator guides users through tasks in real time, noting misunderstandings and pain points. This format helps capture subtle issues that automated or unmoderated tests often miss.

Unmoderated Testing Services

Users complete tasks on their own, giving honest, natural feedback. This method allows quick testing at scale and reveals how people behave when no one is guiding them.

In-person Lab Testing Services

Sessions held in a controlled environment help us observe detailed reactions, body language, and decision patterns. It’s ideal when your team needs deep insights from focused observation.

A/B Comparison Testing Services

We compare two design variations to see which performs better. The process is enhanced by insights from UX audit services, helping teams choose options supported by clear user data.

Prototype Testing Services

Testing early prototypes helps validate concepts before development begins. This reduces rework, confirms core ideas, and ensures the final product aligns with user expectations.

First-click or Tree Testing Services

These tests measure whether users understand your navigation and find key actions quickly. Results help refine menu structure and reduce early-stage confusion.

010

Accessibility-focused Usability Testing Services

We evaluate how your product works for users with different abilities. Findings highlight barriers and guide improvements toward more inclusive, compliant, and user-friendly experiences.

Usability Testing Services

UX Audit Services

UX Research Services

Moderated Remote Testing Services

Unmoderated Testing Services

In-person Lab Testing Services

A/B Comparison Testing Services

Prototype Testing Services

First-click or Tree Testing Services

Accessibility-focused Usability Testing Services

Usability Testing Services

We observe how users interact with your product to uncover friction, confusion, and slowdowns. These insights help teams refine navigation, simplify flows, and improve overall user satisfaction.

UX Audit Services

UX Research Services

We study user behavior, motivations, and expectations through interviews, surveys, and testing. These findings guide design decisions and help ensure your product matches real user needs.

Moderated Remote Testing Services

A facilitator guides users through tasks in real time, noting misunderstandings and pain points. This format helps capture subtle issues that automated or unmoderated tests often miss.

Unmoderated Testing Services

Users complete tasks on their own, giving honest, natural feedback. This method allows quick testing at scale and reveals how people behave when no one is guiding them.

In-person Lab Testing Services

Sessions held in a controlled environment help us observe detailed reactions, body language, and decision patterns. It’s ideal when your team needs deep insights from focused observation.

A/B Comparison Testing Services

We compare two design variations to see which performs better. The process is enhanced by insights from UX audit services, helping teams choose options supported by clear user data.

Prototype Testing Services

Testing early prototypes helps validate concepts before development begins. This reduces rework, confirms core ideas, and ensures the final product aligns with user expectations.

First-click or Tree Testing Services

These tests measure whether users understand your navigation and find key actions quickly. Results help refine menu structure and reduce early-stage confusion.

010

Accessibility-focused Usability Testing Services

We evaluate how your product works for users with different abilities. Findings highlight barriers and guide improvements toward more inclusive, compliant, and user-friendly experiences.

Our Awards and Recognitions

top_clutch.co_stress_testing_company_2025.png

top_the_manifest_artificial_intelligence_company_germany_2024_award -х2.png

top_clutch.co_reliability_testing_company_2025.png

top_the_manifest_machine_learning_company_warsaw_2024_award

top_clutch.co_beta_testing_company_2025.png

Top Healthcare App Development Companies in 2025

UX Audit Services Elinext Offers

Core UX Audit Services

We review interfaces, navigation, and tasks to uncover usability barriers. This foundation of UX audit helps teams understand where users struggle and which design changes will bring the biggest improvements.

Behavior & Data-Driven UX Audits

Our team analyzes user recordings, heat maps, and analytics to see how people interact with your product. These findings reveal hidden patterns that traditional reviews often miss.

Technical UX & Performance Audits

We check how load speed, rendering, and responsiveness affect user experience. This ensures technical issues don’t disrupt workflows or cause unnecessary friction during key interactions.

Strategic & Product-Level Audits

Elinext evaluates your product’s broader experience: value clarity, feature discoverability, and consistency. These audits help align UX decisions with long-term product goals and user expectations.

UX Audit Report Preparation

We turn our findings into a clear, structured report with prioritized recommendations. This delivers guidance your team can act on immediately, whether paired with usability testing services or implemented directly in design updates.

Core UX Audit Services

Behavior & Data-Driven UX Audits

Technical UX & Performance Audits

Strategic & Product-Level Audits

UX Audit Report Preparation

Core UX Audit Services

Behavior & Data-Driven UX Audits

Our team analyzes user recordings, heat maps, and analytics to see how people interact with your product. These findings reveal hidden patterns that traditional reviews often miss.

Technical UX & Performance Audits

We check how load speed, rendering, and responsiveness affect user experience. This ensures technical issues don’t disrupt workflows or cause unnecessary friction during key interactions.

Strategic & Product-Level Audits

UX Audit Report Preparation

What Our Experts Say

"Teams choose Elinext as a usability testing company because we focus on real user behavior, not theory. We pinpoint where people get stuck, explain why it happens, and deliver practical fixes that make your product easier and more enjoyable to use."

Andrew Hurau

IT Manager

Contact Our Experts

Andrew Hurau

IT Manager

Industries We Serve

Usability needs differ across industries, so Elinext adapts UX audits and testing methods to each field’s workflows, risks, and user expectations. Our goal is to help companies deliver smoother, clearer, more intuitive digital experiences.

Finance & Banking

Clear interfaces are essential when users manage money or review sensitive data. Our team helps simplify complex flows and reduce errors during key transactions using UX audit services.

Form and flow evaluation
Dashboard clarity checks
Mobile banking usability tests

Healthcare

Healthcare platforms must support fast, stress-free navigation for patients and medical staff. We identify confusing elements and reduce cognitive load to make interactions safer and smoother.

EHR usability reviews
Patient portal testing
Medical device interface checks

Retail & eCommerce

Retail customers expect quick decisions, easy comparison, and frictionless checkout. We uncover blockers that cause cart abandonment and help streamline user journeys.

Checkout flow analysis
Product page usability
Mobile shopping UX checks

Manufacturing

Manufacturing teams rely on dashboards and control panels where clarity is crucial. Elinext helps improve layouts and reduce operational mistakes through focused reviews.

Control system UX checks
Workflow simplification
Role-based interface testing

Real Estate

Search-heavy platforms require clear filters, maps, and listing structure. We help improve discoverability and reduce user frustration during property exploration.

Listing page UX reviews
Map interaction testing
Lead form optimization

Legal

Legal software must manage large documents and complex workflows. We refine navigation and improve clarity, helping lawyers reach critical information faster with the help of UX check services.

Document navigation tests
Search and filter analysis
Case management UX review

Automotive

Automotive apps often mix IoT data, vehicle controls, and service features. We help simplify multi-step interactions and improve information hierarchy.

Vehicle data dashboard UX
Driver app usability
Service booking flow testing

Finance & Banking

Healthcare

Retail & eCommerce

Manufacturing

Real Estate

Legal

Automotive

The Benefits of UX Audit Services by Elinext

Elinext demonstrated great professionalism, technical expertise, and dedication to our project. They have been highly responsive to our needs, demonstrating strong implementation practices, excellent test coverage efforts, and a forward-thinking approach to app development.

Lara Caha

Technical Product Manager

0х

Faster UX Issue Detection

Lower Redesign Costs

Better User Task Completion Rates

Choose Your
Service Option

Leverage usability testing expertise

If you only need extra hands for a short period, our specialists can join your team to run targeted usability sessions, interpret user behavior, or help validate new design ideas. This option works well when your product team is stretched thin and you want quick, focused insights without expanding your in-house staff.

Request staff augmentation

Hire a dedicated usability testing engineers

A dedicated team fits companies that release updates often and want consistent, ongoing attention to user experience. Our engineers learn your product deeply, track UX patterns over time, and support every feature change with testing. This model provides long-term stability, predictable collaboration, and a team fully aligned with your product growth.

Request a dedicated team

Let us handle your usability testing project

If you prefer not to manage usability work internally, Elinext can take over the entire process planning tests, recruiting participants, running sessions, analyzing results, and preparing clear recommendations. You receive a complete usability assessment delivered by a team that handles everything from logistics to reporting, without adding extra work to your roadmap.

Request project outsourcing

Leverage usability testing expertise

Request staff augmentation

Hire a dedicated usability testing engineers

Request a dedicated team

Let us handle your usability testing project

Request project outsourcing

Looking for Related Services?

Software Performance Testing Services

Identify bottlenecks and ensure system stability under load with advanced performance testing solutions.

Mobile App Testing Services

Ensure flawless mobile app performance with comprehensive functional, security, and compatibility testing from Elinext.

Penetration Testing Services

Identify and eliminate vulnerabilities with our thorough professional penetration testing.

QA Testing Services

Reduce errors and improve the UX for end-users as they’ll be using bug-free well-tested software.

Automated Testing Services

Accelerate software testing with automation. Improve efficiency, solve more complicate issues faster.

Manual Testing Services

Identify and resolve defects before release with the help of best and most thorough manual QA engineers.

Infrastructure Management Solutions

Optimize IT infrastructure for best performance and reliability. Reduce software downtime and improve security.

Mobile App Development

Reach a wider audience with mobile-first solutions. Get all the mobile apps with features that are relevant.

FAQ

A UX audit is a detailed review of your product’s interface, navigation, and overall experience. It helps identify confusing areas, missing clarity, or friction points so your team knows exactly what needs improvement.
A UX audit evaluates your product from an expert’s perspective, while usability testing observes real users completing tasks. Together, they show both “what’s wrong” and “why it happens.”
Timing depends on product size and complexity. A simple interface may take a few days, while a large platform can require several weeks. After reviewing your product, we provide a precise timeline.
Usability testing shows how real users interact with your product. By watching where they struggle or hesitate, you get clear insights into what needs refinement to create a smoother, more intuitive experience.
Many teams benefit from using both. A UX audit highlights issues from an expert angle, while usability testing confirms how actual users experience them. Combined, they offer a full picture of what to fix. Elinext offers complete usability testing services.
Yes. Elinext works with mobile apps, SaaS products, enterprise platforms, and custom systems. Our team adapts audit and testing methods to match your product’s size, workflow complexity, and user base.

Do You Have Questions?

Elinext solutions empower both B2B and B2C clients to scale their business performance and drive sustainable growth.