EliCRM is a custom CRM platform developed by Elinext to manage customer data, sales processes, and operational workflows. It replaces scattered tools and gives teams a unified environment for client management.

What core problems does EliCRM solve?

EliCRM solves issues caused by disconnected tools, manual customer management, and poor visibility into sales pipelines. It centralizes customer data and provides clear operational and sales insights.

EliCRM can be used across SMEs, growing companies, and big organizations that need structured customer management instead of spreadsheets and forms.

Is EliCRM customizable?

EliCRM is built with CRM customization services in mind. The platform can be adapted to company workflows, sales pipelines, data structures, and operational processes so teams work with a system that reflects how their business operates.

Can Elinext integrate EliCRM with other software or systems?

Absolutely. Elinext can integrate EliCRM with ERP systems, accounting software, marketing platforms, and other business tools.

Is EliCRM industry-specific?

EliCRM is not limited to one industry. The platform can be adapted for finance, healthcare, retail, manufacturing, telecom, education, and other sectors that require structured customer and sales management.

For the business optimization

Elinext CRM

Elinext CRM is a tool for the sales and marketing automatization and organization.
It helps to:

Automate sales and marketing processes
Organize customer data and communication
Provide unlimited number of observers for free
Store files with 5 GB available storage

Case Study

Custom-Built

Architecture

Industry-Specific

Modules

Integration

Legacy System

Ready for

Cloud Migration

360°

Customer View

successful implementations delivered across multiple industries

of expertise in CRM development and integration

Average customization turnaround:

tailored CRM solutions for diverse business workflows

Key Elinext CRM Advantages

Custom CRM solutions that scale with your business.

25 +

Business systems integrated per CRM ecosystem on average

Up to 40 %

Eduction in manual sales and customer management tasks

1,000 +

Supporting concurrent users with stable performance

EliCRM: Custom CRM Platform Implementation

EliCRM: What is Custom CRM Platform by Elinext

EliCRM is a custom CRM platform built by Elinext to help companies manage customers, sales, and operations in a single ecosystem. It fits businesses that handle prospects daily and need reliable automation tech. In contrast to rigid off-the-shelf CRM products that force teams to adapt to their software, CRM customization services and EliCRM itself replace scattered tools with a unified platform.

full video

EliCRM Modules

Dashboard

Clients

Orders

Invoices

Appointments & Tasks

Reports

Theme Customization

Notifications

Admin Panel

Appointments and Tasks Module in Custom Elinext CRM

Theme Customization of Custom Elinext CRM

Why Businesses
Need EliCRM

Many companies still manage customers through spreadsheets, emails, and disconnected tools. This slows teams, hides valuable data, and makes growth harder to control. EliCRM brings structure to customer operations, so businesses skip costly mistakes and operational bottlenecks.

Operational Inefficiency

Disconnected workflows and repetitive tasks reduce productivity and increase operational delays.

Centralized customer and deal management
Automated routine workflows and updates
Reduced manual errors and duplicated tasks
Faster collaboration across departments

Compliance Pressure

Businesses need secure systems to manage customer data and meet regulatory requirements.

Controlled access to sensitive information
Complete activity tracking and audit logs
Secure storage of customer records
Improved compliance and risk management

Data Silos

Scattered customer data prevents teams from delivering consistent and informed communication.

Unified customer data across departments
Better visibility into client interactions
Improved cross-team collaboration
More accurate reporting and decision-making

Scalability Limits

Basic tools struggle to support growing teams, larger datasets, and complex business processes.

Scalable infrastructure for business growth
Reliable reporting across large operations
Structured workflows for expanding teams
Stable performance with higher data volumes

Operational Inefficiency of Custom EliCRM

Our Certifications Behind EliCRM Excellence

EliCRM follows globally recognized standards such as ISO/IEC 27001 and SOC 2 Type II to make sure strong information security and data protection are guaranteed. Compliance with GDPR, HIPAA, and PCI DSS supports regulated industries, while ISO 9001 marks that quality development processes are aligned with international best practices.

EliCRM Platform Features

Custom CRM solutions like EliCRM consolidate sales, customer data, and other operational flows under one roof. Businesses automate routine work, track performance in real time, and make decisions based on reliable customer and revenue data.

Client Management

EliCRM stores complete customer profiles with contact details, communication history, documents, and transaction records.

Dashboard

The dashboard provides a real-time overview of sales activity, customer interactions, and operational metrics.

Order Management

Order management tracks every stage of the sales process from request to fulfillment, preventing missed requests.

The appointment module helps teams schedule meetings, demos, and client calls without conflicts through automated reminders.

Appointment Management

Reporting

Built-in reporting tools transform CRM data into clear business insights for heads of departments to analyze sales performance.

Invoice Management

EliCRM simplifies invoice creation, tracking, and payment status control, so sales and finance teams monitor payment timelines directly.

Client Management

EliCRM stores complete customer profiles with contact details, communication history, documents, and transaction records.

Dashboard

The dashboard provides a real-time overview of sales activity, customer interactions, and operational metrics.

Order Management

Order management tracks every stage of the sales process from request to fulfillment, preventing missed requests.

The appointment module helps teams schedule meetings, demos, and client calls without conflicts through automated reminders.

Appointment Management

The appointment module helps teams schedule meetings, demos, and client calls without conflicts through automated reminders.

Reporting

Built-in reporting tools transform CRM data into clear business insights for heads of departments to analyze sales performance.

Invoice Management

EliCRM simplifies invoice creation, tracking, and payment status control, so sales and finance teams monitor payment timelines directly.

EliCRM puts your customers, sales, and operations in one place.

Theme Customization

CRM customization services that support interface customization to match company branding and user preferences, all in a couple of clicks.

Notifications

Smart notifications alert teams about important updates such as deal status changes, task deadlines, new client requests, or payment activity.

EliCRM helps teams organize daily work through structured tasks linked to deals, customers, or projects, so managers can track progress.

Task
Management

СRM Customization:
Elinext Real Cases

German Food Delivery Company

from 8,400

Integration of Custom CRM for Food Delivery

Elinext enhanced its proprietary CRM platform and transformed it into a custom CRM for food delivery, enabling businesses to centralize order processing, customer interactions, and logistics within a single ecosystem.

Friendly

Tracking

Connection

Elinext customized its CRM to fit our food delivery workflows, including order handling, courier coordination, customer communication, and integrations. The team delivered and tested all required features, communicated clearly, and provided a solution ready for daily operations.

Danish eCommerce company

from 8,400

Best CRM for eCommerce Integration

We made sure the system our team adapted possesses all the qualities for the best CRM for an ecommerce business. The result was a flexible custom CRM software for ecommerce that supports growth, automation, and real-time visibility.

Automation

Gateways

Synchronization

Elinext customized its CRM around our eCommerce operations, connecting customer data, orders, marketplaces, payments, and logistics in one system. The team adapted the platform to our workflows, improved data visibility, and delivered a scalable solution ready for multi-channel growth.

Brazilian agricultural enterprise

from 8,400

Custom Agriculture CRM Consulting

Elinext provided custom agriculture CRM consulting for a large farming enterprise, helping restructure disconnected processes into a unified, data-driven system.

Forecasting

Planning

Coordination

Elinext customized its CRM to match our agricultural workflows, from field tracking and seasonal planning to contractor coordination and reporting. The team adapted the platform to our real operations, reduced manual work, and gave us a scalable system for better visibility and decisions.

Elinext CRM Standout Features

Elinext engineers custom CRM solutions that fit real business operations. Companies get tools tailored to their sales flow, data structure, and internal processes. This helps reps move faster, reduce operational errors, and keep customer relationships under control.

Customizable Sales Pipelines

Flexible sales pipelines that match how deals move through your business. This keeps sales activity well-organized and improves deal visibility from MQL to contract.

Workflow Automation

Automated workflows handle routine steps such as task creation, status updates, and follow-ups. The result is faster processes and more consistent operations.

Advanced Reporting & Analytics

Built-in analytics tools turn CRM data into clear reports on sales, customer activity, and revenue trends, so managers spot problems early and make informed decisions.

Third-Party Integrations & API Connectivity

EliCRM connects with ERP systems, finance tools, marketing platforms, and other business software through APIs. This removes data gaps and keeps information synchronized.

Role-Based Access Control & Security

Access control allows companies to define who can view, edit, or manage specific data. Sensitive information stays protected while teams access only the tools they need.

Customizable Sales Pipelines

Flexible sales pipelines that match how deals move through your business. This keeps sales activity well-organized and improves deal visibility from MQL to contract.
Workflow Automation

Automated workflows handle routine steps such as task creation, status updates, and follow-ups. The result is faster processes and more consistent operations.
Advanced Reporting & Analytics

Built-in analytics tools turn CRM data into clear reports on sales, customer activity, and revenue trends, so managers spot problems early and make informed decisions.
Third-Party Integrations & API Connectivity

EliCRM connects with ERP systems, finance tools, marketing platforms, and other business software through APIs. This removes data gaps and keeps information synchronized.
Role-Based Access Control & Security

Access control allows companies to define who can view, edit, or manage specific data. Sensitive information stays protected while teams access only the tools they need.

AI Features We Can Integrate in EliCRM

AI Lead Scoring & Prioritization

AI analyzes customer data, interaction history, and deal patterns to score leads automatically.

Sales Forecasting & Predictive Analytics

Predictive models analyze historical sales data and deal progress to estimate future revenue.

Customer Segmentation via ML

ML groups customers based on behavior, purchase patterns, and engagement.

Chatbots & Virtual Assistants

AI chatbots handle routine customer questions, appointment scheduling, and lead capture.

Churn Prediction & Retention Alerts

AI detects patterns that indicate potential customer churn, such as reduced engagement.

Why Businesses Choose Elinext CRM?

Many companies struggle because they lack fine-tuned CRM tools. The real issue is that their tools don’t match how the business actually works. Data stays scattered, teams lose context, and decisions rely on guesswork. As a classy custom CRM solution, EliCRM fixes that by aligning the system with real operations.

Gennady Sergeenko

CRM Consultant

Let's discuss

Gennady Sergeenko

CRM Consultant

EliCRM Tailored to
Any Industry

Different industries handle customer data, compliance rules, and sales processes in very different ways. CRM customization services adapt to those specifics so companies can manage operations with confidence.

Finance

Financial firms handle sensitive client data and complex transactions. EliCRM keeps customer records structured and traceable, which improves transparency and reduces operational risk.

Great if you want:

Secure client data management
Transparent financial workflows
Reduced operational risks

Banking

Banks deal with strict compliance and high volumes of client communication. EliCRM centralizes interaction history and documentation, so teams maintain full visibility across accounts.

Great if you want:

Centralized customer communication
Better compliance visibility
Faster document access

Healthcare

Healthcare providers coordinate appointments, patient communication, and regulatory records. Our product helps organize interactions and service workflows to reduce administrative chaos.

Great if you want:

Organized patient communication
Streamlined appointment workflows
Reduced administrative workload

Pharmaceutical

Pharma companies manage relationships with clinics, doctors, and distributors. EliCRM tracks interactions and sales activity, which helps teams coordinate outreach and manage territories.

Great if you want:

Structured partner communication
Better territory management
Improved sales activity tracking

eCommerce

Online stores process thousands of customer interactions and repeat purchases. The CRM platform connects purchase history with customer profiles, which helps personalize offers and support.

Great if you want:

Personalized customer experiences
Better purchase history tracking
Improved support efficiency

Insurance

Insurance businesses juggle policies, claims, and customer service requests. CRM customization services keep policyholder data and communication history easy to access.

Great if you want:

Centralized policyholder records
Faster claims management
Simplified customer communication

Manufacturing

Manufacturers work with long sales cycles, distributors, and complex orders. EliCRM helps track deals, requests, and partner communication across the full sales pipeline.

Great if you want:

Better sales pipeline visibility
Organized distributor communication
Improved order tracking

Education

Schools and training providers manage inquiries, applicants, and partnerships. Our digital tool organizes communication with prospective students and partners in one system.

Great if you want:

Centralized applicant communication
Better partnership management
Organized inquiry tracking

Telecommunications

Telecom companies handle large volumes of service requests and customer accounts. EliCRM keeps customer data, service history, and support activity clearly structured.

Great if you want:

Structured customer account management
Faster service request handling
Clear support activity tracking

Custom CRM for Telecommunications EliCRM

Elinext CRM Software Integration with Other Services

EliCRM works as part of a larger business ecosystem rather than a standalone tool. The platform connects CRM, ERP, finance, and marketing systems to keep data centralized and synchronized. This ensures teams work with consistent information while operations continue without interruptions.

Book a demo

ERP Systems Integration

EliCRM connects with ERP platforms to synchronize orders, products, inventory, and customer data. Sales teams see operational data directly in the CRM, while ERP systems receive real-time updates from sales activity.

Marketing Automation Platforms

Integration with marketing tools connects lead generation campaigns with CRM pipelines. Customer interactions, campaign responses, and lead data flow directly into EliCRM, and sales teams receive qualified leads faster.

ERP Systems Integration

Marketing Automation Platforms

Accounting & Billing Systems

EliCRM integrates with accounting and billing platforms to synchronize invoices, payments, and financial records. Finance teams track transactions accurately while sales teams see payment status in real time, which reduces administrative delays.

Platform Customization Process

EliCRM is developed through a structured, step-by-step process that aligns the platform with real business goals. Our team works closely with stakeholders at every stage to design, build, and deliver CRM customization services that fit existing workflows.

Module Configuration & Custom Development

Initial Consultation & Discovery

First, our analysts and CRM consultants meet with stakeholders to understand business goals, customer workflows, and operational challenges. The team gathers requirements and defines the project scope, priorities, and success metrics.

Step
Business Process Mapping

Business analysts examine how sales, service, and operational processes work inside the company. Together with client teams, we map these workflows and identify where CRM automation and structure will improve efficiency.

Step
Solution Architecture & UI/UX Design

Solution architects design the CRM system structure, data model, and integration logic. UI/UX specialists create interface layouts so teams can work with the system easily and navigate complex workflows without confusion.

Step
Module Configuration & Custom Development

Developers offer CRM customization services that reflect real business processes. The team implements pipelines, automation rules, and functional components required for daily operations.

Step
Integration with External Systems

Integration engineers connect EliCRM with ERP systems, finance tools, marketing platforms, and other business software. This ensures customer and transaction data stay synchronized across systems.

Step
Data Migration

Our team prepares and transfers customer data from spreadsheets or legacy systems into EliCRM. Data engineers clean, structure, and validate records to ensure accuracy and consistency after migration.

Step
Testing & Quality Assurance

QA specialists test system functionality, integrations, and workflows under real operating conditions. The team fixes issues and confirms that all modules work reliably before launch.

Step
Deployment & Go-Live

Engineers deploy EliCRM in the selected environment and configure system settings for production use. Our team supports the launch process and helps internal teams start working with the platform.

Step
Post-Launch Support & Optimization

After launch, engineers monitor system performance and resolve technical issues when needed. The team also helps refine workflows and add improvements as business processes evolve.

Step

Benefits of EliCRM Platform for Your Business

Faster Sales Cycle

Structured pipelines, automated follow-ups, and clear deal tracking help teams move opportunities faster from first contact to closed deal.

Fewer Operational Errors

Centralized customer data removes duplicate records and manual updates, which reduces mistakes in orders, invoices, and client communication.

Clear Revenue Visibility

Real-time dashboards and reports show pipeline value, deal progress, and revenue trends, so managers make decisions based on reliable numbers.

What Our Customers Think about Our Custom CRM?

Book a demo

Elinext helped us transform outdated tools into two robust applications for financial risk and loan cost analysis. Their team handled complex calculations, integrations, and reporting with precision, giving us a stable system trusted by major corporations for over a decade. They were reliable partners throughout the project’s entire lifecycle.

Anonymous

Sr. Derivative Accountant

Thanks to Elinext, we went from nothing to having a product in the market with a few hundred users. Elinext’s flexibility and ability to get the project done were impressive. Throughout the project, we changed directions completely two times, and they still were on board immediately when that happened.

Keith Gaudreau

VP of Product & Engineering

We had to implement on one of our startup the Lemon way payment solution and Elinext has provided to us all the necessary expertise for a smooth and efficient implementation.

Alexandre Fourtoy

CEO

Elinext demonstrated great professionalism, technical expertise, and dedication to our project. They have been highly responsive to our needs, demonstrating strong implementation practices, excellent test coverage efforts, and a forward-thinking approach to app development.

Lara Caha

Technical Product Manager

They executed the project ahead of schedule, within the estimated budget and even added a few extra features that weren`t included in the initial project scope. It was an absolute delight to partner with Elinext, and we`re looking forward to working with them again on future projects.

Sylvain Raynes

Co-Founder

Keith Gaudreau

VP of Product & Engineering

Keith Gaudreau

VP of Product & Engineering

I was impressed with how quickly Elinext understood what we needed. In just a month, they built an app that lets us read company news, manage invoices through photos, and sync events to our calendars. It’s simple, reliable, and makes my work a lot easier.

Anonymous

IT Director

Elinext rebuilt our payment platform from the ground up, replacing unstable code with a clean, scalable architecture. They added multi-currency support, recurring payments, GDPR-compliant data storage, and a customizable widget that integrates easily with websites and apps. The system now processes millions of requests daily.

Dmitriy Golubitskiy

CTO & Head of Technology

We have been using the Elinext development and QA teams on our projects for years, and in my opinion they compare favorably in terms of project management, individual skills and communication over other companies. I wouldn`t hesitate to recommend this outfit to any company seeking managed offshore development.

Jordan Ellington

President & VP Legal Technology

The Parrot team is very proud of Elinext`s development, validation, design and management teams for their involvement and willpower to carry out the projects that Parrot entrusts to them. Let`s keep up the good work with more exciting, attractive and innovative projects!

Guillaume Pinto

CTO

The depth of Elinext knowledge and their experience is amazing. You can throw any request and find someone who knows all about it at an expert level. The source code written by Elinext consists of thousands of lines, so they are very productive. Additionally, the communication with Elinext is superb, and their response time is very short.

Dmitry Bochkov

VP of Engineering

Why Not Standard CRM?

Let’s discuss

EliCRM

Fully customizable
Flexible deployment
Industry-tailored modules

best choice

Off-the-shelf CRM

Limited workflows
Subscription dependency
Generic dependency

FAQ

EliCRM is a custom CRM platform developed by Elinext to manage customer data, sales processes, and operational workflows. It replaces scattered tools and gives teams a unified environment for client management.
EliCRM solves issues caused by disconnected tools, manual customer management, and poor visibility into sales pipelines. It centralizes customer data and provides clear operational and sales insights.
EliCRM can be used across SMEs, growing companies, and big organizations that need structured customer management instead of spreadsheets and forms.
EliCRM is built with CRM customization services in mind. The platform can be adapted to company workflows, sales pipelines, data structures, and operational processes so teams work with a system that reflects how their business operates.
Absolutely. Elinext can integrate EliCRM with ERP systems, accounting software, marketing platforms, and other business tools.
EliCRM is not limited to one industry. The platform can be adapted for finance, healthcare, retail, manufacturing, telecom, education, and other sectors that require structured customer and sales management.

Do You Have Questions?

Elinext solutions empower both B2B and B2C clients to scale their business performance and drive sustainable growth.

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Regional Account Manager

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Senior Sales and Account Manager

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IT Consultant

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Software Projects Consultant

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Senior IT Business Manager

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Key Account Manager

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Elinext CRM

EliCRM: What is Custom CRM Platform by Elinext

EliCRM Modules

Why Businesses
Need EliCRM

Our Certifications Behind EliCRM Excellence

EliCRM Platform Features

Ready to run your business with a smarter CRM?

СRM Customization:
Elinext Real Cases

Elinext CRM Standout Features

Customizable Sales Pipelines

Workflow Automation

Advanced Reporting & Analytics

Third-Party Integrations & API Connectivity

Role-Based Access Control & Security

Customizable Sales Pipelines

Workflow Automation

Advanced Reporting & Analytics

Third-Party Integrations & API Connectivity

Role-Based Access Control & Security

AI Features We Can Integrate in EliCRM

Why Businesses Choose Elinext CRM?

EliCRM Tailored to
Any Industry

Elinext CRM Software Integration with Other Services

Platform Customization Process

Benefits of EliCRM Platform for Your Business

What Our Customers Think about Our Custom CRM?

Why Not Standard CRM?

Custom CRM Development: Related Cases

FAQ

Contact Us

Elinext CRM

EliCRM: What is Custom CRM Platform by Elinext

EliCRM Modules

Why Businesses Need EliCRM

Our Certifications Behind EliCRM Excellence

EliCRM Platform Features

Ready to run your business with a smarter CRM?

СRM Customization: Elinext Real Cases

Elinext CRM Standout Features

Customizable Sales Pipelines

Workflow Automation

Advanced Reporting & Analytics

Third-Party Integrations & API Connectivity

Role-Based Access Control & Security

Customizable Sales Pipelines

Workflow Automation

Advanced Reporting & Analytics

Third-Party Integrations & API Connectivity

Role-Based Access Control & Security

AI Features We Can Integrate in EliCRM

Why Businesses Choose Elinext CRM?

EliCRM Tailored to Any Industry

Elinext CRM Software Integration with Other Services

Platform Customization Process

Benefits of EliCRM Platform for Your Business

What Our Customers Think about Our Custom CRM?

Why Not Standard CRM?

Custom CRM Development: Related Cases

FAQ

Contact Us

Why Businesses
Need EliCRM

СRM Customization:
Elinext Real Cases

EliCRM Tailored to
Any Industry