Application for Sentiment Voice Analysis

Project Background Elinext was contacted by a large call-center and was asked to build an emotion detection software that could recognize emotions in speech. The client wanted to get an application that: Would allow call-center operators to automatically detect emotions of callers and then act accordingly. For example, to direct calls of angry clients to … Continued

Social Media Sentiment Analysis Software for Analytical Agency

Project Background Elinext was contacted by an analytical agency from Poland and was asked to create a sentiment analysis software that would analyze emotions in Polish tweets about the elections. The client wanted to download tweets by keywords (for ex: the name of a party) and evaluate the emotional reaction on a party and its … Continued