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E-commerce with a Lot of Consumers Needs Specific Custom CRM

2013-03-27

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Building customer relations is paramount for e-commerce businesses of all sizes. There is a direct linkage between the way you manage all the interactions with your clients and your overall success. The stronger the engagement, the better results you get. Therefore, if you want to run your e-business efficiently, you need a holistic CRM (Customer Relationship Management) system. Customized in accordance with your specific requirements, CRM software will enable you to leverage the Internet as both a profitable sales channel and a powerful tool to solidify relations with numerous consumers.

It is highly important to understand that though the price is a big motivator for buying online, it is no longer the only factor shoppers take into account when choosing between hundreds of online stores. There is much you can do to provide them with exceptional experience. Comfortable user interface, easy navigation, relevant product descriptions and comparisons, testimonials, video reviews, availability of multiple payment options, quick delivery, return policy, regular email updates, etc. These...

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Custom CRM Specific to Your Business Needs Is Better Optimized than Mass CRM Software

2013-03-20

Customer attraction, satisfaction and retention are business critical. Therefore, the value of CRM or Customer Relationship Management software accelerates very fast. According to a recent release from Gartner (March 2013), CRM software will be the top priority for additional spending on enterpri...
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Introduction into SIP Telephony. Comparison of Libraries for SIP VOIP Development

2012-12-27

SIP technology overviewThe Session Initiation Protocol (SIP) is an IETF-defined signaling protocol widely used for controlling communication sessions such as voice and video calls over Internet Protocol (IP).This protocol can be used for creating, modifying and terminating two-party (unicast) or ...
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Using PJSIP Library in Server and Client Applications

2012-12-27

IntroductionDuring the investigation process our team decided to choose .NET C# as the main development platform. The next step was to choose the way to implement the SIP protocol. Of course, there were several variants (with different financial and time efforts). Among them we could distinguish ...
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Life Stories that Inspire: Alexey Shliakhouski

2012-12-07

Ten years of success side by side with Elinext!Behind the success of every company there is always a person or a team of people that can turn ideas into reality and deserve high recognition for the work they professionally do. Alexey Shliakhouski is one of those people who stood at the origin of ...
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