Pervasive computing encourages today's financial services companies to run their business virtually and attain their "digital" customers in an ongoing way anytime and anywhere. Without doubt, a genuine competitive financial institution should strive to provide mobility solutions for their customers. Using wireless Internet access and mobile collaboration, pathfinders of finance industry boost their clients' loyalty and satisfaction, enlarge customer base attracting new clients and enhance their revenue.Tomorrow’s leading financial institutions will become those that are able to go with the innovative stream of the modern tech-savvy world. According to the results of the research "Consumers and mobile financial services", prepared by the Federal Reserve Board’s Division of Consumer and Community Affairs (DCCA), the ubiquity of mobile phones is changing the way consumers access financial services:
- 21% of mobile phone owners have used mobile banking in the past 12 months;
- 11% of those not currently using mobile banking are supposed to use it within the next 12 months;
- 90% of mob...